Slack Integration

The Zoho Subscriptions - Slack integration allows you to easily monitor your customers’ subscription payment activities. The notifications will be triggered based on your customers’ payment actions and will be pushed into your preferred Slack channel instantly (#general, #random, etc.)

Note: Slack integration by nature will not send notifications for any payment renewals.

Setup

To setup Zoho Subscriptions - Slack integration, follow the steps mentioned below:

Add to Slack button

Choose Slack channel

Authorize slack integration

Note: When you integrate with Slack, your Slack url and credentials will be shared with them.

Notifications

After the integration, you will start receiving notifications into your Slack channel. You will receive notification for,

1. New Subscription

You will receive notifications for new subscriptions via Hosted Payment Pages.

New Subscriptions

2. New Subscription Failure

You will receive notifications for any unsuccessful attempts while subscribing to your service via Hosted Payment Pages.

New Subscriptions Failure

3. Invoice Payment Success

You will receive notifications for payments received through Secure Payment Page and Customer Portal.

Invoice Payment Success

4. Invoice Payment Failure

You will receive notifications for unsuccessful payment attempts by the customers via Secure Payment Page and Customer Portal.

Invoice Payment Failure

5. New Card Added via Request Payment Method:

You will receive notifications when a new card is added by the customer via Request Payment Method.

New Card Added

6. Error while adding Card via Request Payment Method:

You will receive notifications when an error occurs while your customer attempts to add a new card via Request Payment Method.

Error - New Card Added

7. New Bank Account Added via Request Payment Method:

You will receive notifications when a new bank account is added by the customer via Request Payment Method.

New Bank account Added

8. Error while adding Bank Account via Request Payment Method:

You will receive notifications when an error occurs while your customer attempts to add a new bank account via Request Payment Method.

Error - New Bank account Added

9. New Rating from Customer Portal:

You will receive a notification when your customer rates and reviews your service through Customer Portal.

New Rating

10. New Comment For the Review from Customer Portal

You will receive a notification when your customers adds a new comment for their review through Customer Portal.

New Comment

Disabling Integration

To disable the integration, kindly follow the instructions below:

Add to Slack button

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