Vacation Reply

Vacation Reply

Table of Contents

Zoho Mail provides you options to configure Vacation Reply to automatically reply to the incoming emails for a specific duration of time. This helps you to let the senders know that you are away or when you have limited or no access to your mailbox. You can set up the automated replies to be sent to 'Everyone' or 'Only your contacts'. Alternately, you can also choose to auto-reply only to your 'Non-contacts', where you can send a template response and a more personal response to your contacts. The Auto-response interval helps you to control the frequency of the automated replies to the same sender. When you are away on an official trip/vacation, the Vacation Auto Responder helps you to inform the sender about your non-availability or to let them know alternate contact information in your absence.

Steps to configure Vacation Reply 

  1. Login to www.zoho.com/mail.
  2. Click the Settings icon, and choose Vacation Reply.
  3. Click Add Vacation Reply.
  4. From the Choose Account drop-down menu, select the accounts for which you want to configure a Vacation Reply. Mark the checkbox if you want to configure the same response for all accounts. 
  5. In the Enable Vacation Reply for dropdown menu select one of the options from the listing, 
    • If you want to send the Vacation Reply only to the senders in your contact list, select Contacts.
    • On the contrary, if you want to send the Vacation Reply only to the senders who are not in your contact list, select Non-Contacts.
    • If you want to send the Vacation Reply to all the senders, select Everyone. 
  6. Enter the From and To date for which you want to configure the Vacation Reply.
  7. By default, vacation responses are sent throughout the day. In the Time Interval option, select the time of the day during which you want to send out a vacation reply. You can later Reset this to the default option.
  8. Specify the Subject for your automated email.
  9. Set the Auto-response Interval in days. The default interval is 1 day.
  10. Type in the email content which you want to be sent as a reply when you are away.
  11. Click Save. 

While configuring the Vacation Reply, you can also mark yourself 'Busy' in the calendar by checking the corresponding checkbox. 

You can also edit or delete your Vacation Reply in case you want to change the dates or the content

 Auto-Response Interval

Sending Interval/ Auto-response Interval allows you to control the frequency the in which the automatic emails are sent. The Auto-response Interval is the minimum number of days between the two subsequent automated replies to the same email address.
Suppose you receive 10 emails from the same sender on a particular day, sending 10 auto replies per day would flood their mailbox with your Vacation Replies. Suppose you specify the Auto response Interval as 2 days, the particular email address will receive your auto-reply only once in 2 days. The Vacation reply will not be sent to each and every email from the same sender.

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