Appearance Settings


You can customize the look and feel of the Inbox by changing the appearance settings. The options to change the font, display language and other aspects of mailbox are available in the ‘Appearance’ page of the Mail Settings.

Display Font

You can change the display font of your mailbox from the 3 available font options.

  1. Click the Settings icon.
  2. Go to Mail Settings, and choose Appearance.
  3. Under the Display Font Settings, choose the font of your choice.
  4. The selected font will get applied to your mailbox.

Mail Open Behaviour

Any email that you select gets opened in the preview mode by default. You can change the default open behaviour of your mailbox in the Appearance Settings.

  1. Click the Settings icon.
  2. Go to Mail Settings, and select Appearance.
  3. You can customize your preference in the Open Message In menu.
    • Choose Preview, if you want to view your email as a preview.
    • Choose Tab, if you want to view your email in a new tab.
    • Choose Window, if you want to view your email in a new window.
  4. The email opens in the chosen mode.

Time Format

You can choose between 12 hour clock or 24 hour clock as per your preference.

  1. Click the Settings icon.
  2. Go to Mail Settings, and choose Appearance
  3. Locate the option Time Format.
    • Select 12 hours to list time in 12 hour format with AM / PM.
    • Select 24 hours to list time in 24 hour format.

Read Receipt

You can choose the default behaviour for the email which requests a 'Read Receipt'

  1. Click the Settings icon.
  2. Go to Mail Settings, and choose Appearance.
  3. Locate Read Receipt.
    • Select Always Send to always send a Read Receipt acknowledgement to the sender.
    • Select Never Send to never send a Read Receipt acknowledgement to the sender.
    • Select Ask me to ask for confirmation before sending a Read Receipt acknowledgement to the sender.

Load External Images

When an email has links to external images, Zoho Mail does not load them, in order to protect you from spammers, who use certain techniques to find out whether your email address is valid. So we let you set your preference on loading external images. If you want to load images from specific people, add them to your Contacts.

  1. Click the Settings icon.
  2. Go to Mail Settings and choose Appearance.
  3. Locate Load External Images.
    • Select Always to always load images without requesting any confirmation.
    • Select From Contacts to display images from Trusted Contacts, and to display after confirmation for others.
    • Select Never to always ask confirmation before loading an external image in the email even if the sender is in your contact list.

Display Language 

Zoho Mail provides the emailing service in 19 different languages, for ease of users across the globe. You can choose any language of your preference as your display language.

  1. Click the Settings icon.
  2. Go to Mail Settings, and choose Appearance.
  3. Click the Display Language dropdown.
  4. Choose a language from the listing.

Desktop Notifications

Several browsers like Google Chrome, Firefox, Opera etc. support notifications from websites and web applications. In case the browser you use supports the notification, you need to configure the browser to allow notifications from the current page/ application you use. Once you configure and enable, you will receive new email notifications, even if the browser is minimized or not active.

When you configure the feature, you will have to add '' to the allowed entities to display desktop notifications. Refer your browser's help documentation for more information on allowing notifications for specific websites.

Steps to allow Zoho Mail desktop notifications:

  1. Login to
  2. Go to Settings, and select Integrations.
  3. Under Desktop Notification, select the Enable Desktop Notification checkbox.
  4. Now, you will receive notifications about your emails on the desktop. 

In case you haven't allowed Zoho Mail notifications from your browser settings, the message, Desktop Notification are blocked for this site will be displayed in the Settings.


You need to refresh the browser for the settings change to get effective. 

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