Application Settings

Sync Org Contacts for EAS

When users or groups are created in an organization, their email addresses and details in their Exchange account are automatically added to the organization contacts. The admin can choose whether or not to sync these organization contacts when the account is configured via Exchange ActiveSync protocol in mobile devices or Outlook 2013 & above. If enabled, those email addresses will automatically appear in the autofill and their address book when the users compose emails. 

When the user contacts are synced using ActiveSync, the organization contacts can also be synced to the devices.  The administrator can choose to enable or disable EAS Org Contacts Sync from the Admin Console. 

1. Log in to the Zoho Mail Admin Console.
2. Go to the Other App Settings section, and select Contacts.
3. Click on the toggle bar to Enable/ Disable across EAS Org Contacts Sync to sync organization contacts to the mobile devices of users. 

The organization contacts or the global address book will be available on the mobile devices of users if the setting is enabled. Otherwise, users will be able to sync only their personal contacts using mobile Exchange ActiveSync. 

Integrations and Extensions

The Integrations and Extensions section in Admin Console allows administrators to view and manage extensions that are available for integration with Zoho Mail. The options available under the Integrations and Extensions section are:

• Extensions
• SIEM
• Settings

Extensions

The applications or extensions that are available for the organization members to use can be viewed here. This section has four tabs that follow:

• Extensions
• Org Extensions
• Marketplace Extensions

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Extensions

The Extensions tab provides a list of extensions that are available for your organization. From the listed applications, you can choose to allow or deny specific applications or extension. Follow the below steps to allow or deny applications:

1. Log in to the Zoho Mail Admin Console, and select Other App Settings in the left pane.
2. Select Integrations and Extensions. The Extensions tab appears by default. All the applications that your users can configure as extensions will be listed here.
3. Click on the toggle bar corresponding to the specific applications to allow or deny them.

Org Extensions

The Org Extensions tab under the Integrations and Extensions section lists all the applications submitted by your organization members. You can approve or reject the submitted apps depending on whether or not you want it to be available for your users to install it. Follow these steps to approve or reject the extensions:

1. Log in to the Zoho Mail Admin Console and select Other App Settings from the left pane.
2. Select Integrations and Extensions and navigate to Org Extensions tab. All the apps submitted by your organization's users will be listed here.
   
3. Hover over the desired extension and select the Approve or Reject icon based on your organization's requirements.
   
4. A confirmation dialog appears based on your selection. Click Approve or Reject.
5. Once you have approved an extension, you can choose to Revoke the permission by clicking on the Revoke button. Once revoked, your organization users will not be able to install the extension any longer.

Marketplace Extensions

To manage the permission level for the Marketplace Extensions, follow these steps:

1. Log in to the Zoho Mail Admin Console and select Other App Settings from the left pane.
2. Select Integrations and Extensions and navigate to Marketplace Extensions tab.
3. You can apply one of the following options for the marketplace extensions:
   • Users should not install Marketplace extensions
   • Users can install any of the Marketplace extensions
   • Users can install only specific allowed extensions
     ​If you choose to allow specific extensions, click on the Add button, select the apps that you'd like to allow, and finally click Proceed. ​Your org users will be able to access only the selected apps.

Security Information and Event Management

Security Information and Event Management (SIEM) allows an administrator to efficiently manage increasing security threats and also comply with regulatory norms. SIEM helps you to detect, visualize, scrutinize and respond to the various threats that risk your organization's data security.

Using Zoho Mail you can integrate the audit events logged in Admin Console with your organization's Splunk account. Splunk is an analytics-driven SIEM tool that continuously collects high volumes of network and machine data, analyzes, and correlates them in readable form in real time. Administrators have full control over which data is sent to Splunk. To integrate Splunk with Zoho Mail follow these steps:

1. Log in to your organization's Splunk account.
2. Create an event collector token in Splunk. This token must be entered when you configure Splunk in Zoho Mail Admin Console.

Once you generate a token, you can configure Splunk settings in Zoho Mail Admin Console.

Configure Splunk in Zoho Mail

Follow these steps to configure Splunk in Zoho Mail:

1. Log in to Zoho Mail Admin Console and select Other App Settings on the left menu.
2. Navigate to SIEM under Integrations and Extensions and select Configure.
   
3. Select the audit event categories in the Selected Categories field.
   
4. In the Host Address field, add the hostname in which your organization's Splunk instance is running.
5. Enter 443 as the Port value.

   Note:

   Zoho Mail supports only the port value 443 for HTTPS domains which has a valid SSL certificate.

6. Enter the token which you generated in Splunk. Ensure that the HTTP even collector is enabled in the Splunk Global Settings menu.
   • If required, follow the steps to enable the HTTP event collector under the Splunk Global Settings menu.
7. Click the Add button. The categories that you selected get saved and you can view the audit log data seamlessly in your Splunk account.
   
8. To modify the audit event categories, add or remove the events in the Selected Categories field, enter the Token and click the Update button.

Based on your organization's needs, you can disable Splunk Integration whenever it is not needed. Select the Splunk Integration toggle button and click the Disable button. This allows you can enable the same configuration at a later stage.

If you no longer need the configuration, select Remove Configuration and click the Remove button in the pop-up that appears.

Settings

Extensions are enabled for all users by default. If you do not want your users to configure any of the available extensions follow these steps to disable them:

1. Log in to the Zoho Mail Admin Console, and select Other App Settings in the left pane.
2. Select Integrations and Extensions and select Settings.
3. Click the Enable Integrations toggle bar. Your organization users will no longer be able to use any extension.

Connect

Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device. If you are a Zoho Workplace user, you can access your Zoho Connect settings from the Admin Console.

1. Log in to the Zoho Mail Admin Console.
2. Go to the Other App Settings section and navigate to the Connect tab.
3. The settings page for Zoho Connect will open up.

WorkDrive

Zoho WorkDrive is a content collaboration platform designed for teams to store, share, manage, and work together on files of any size. If you are a Zoho Workplace user, you can access your Zoho WorkDrive settings from the Admin Console.

1. Log in to the Zoho Mail Admin Console.
2. Go to the Other App Settings section and navigate to the WorkDrive tab.
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3. The settings page for Zoho WorkDrive will open up.