Zoho Marketplace now houses 1000+ extensions that can address the unique needs of every role and function in your business. Extend the power of the Zoho products you use with 1000+ ready-to-use extensions across 40+ business categories, including sales, marketing, customer support, accounting, back-office operations, and more.
Easily connect your favorite business tools with Zoho to add new capabilities in a snap, with zero coding. Make calls from Zoho CRM records, send out appointment links for support sessions from Zoho Desk, and much more.
An extension for every stage of the customer lifecycle
Pain point: An omnichannel marketing strategy provides a seamless experience of your brand, but pooling information from multiple touchpoints is a challenge.
Solution: Automatically pipe leads from all your marketing channels including email, social media, events, webinars, and SMS straight into your CRM. Viewing lead data from multiple lead sources makes it easier for your marketing and sales teams to nurture leads successfully.
Pain point: Contacting a potential customer with personalized communication improves the odds of a future conversion. To do that, you first need to understand your potential customer and their requirements.
Solution: Develop a complete customer profile without missing a single detail by integrating the mediums you use to interact with leads in CRM. The collected information can be used to classify leads by interest, and to prioritize them based on how likely they are to convert.
Pain point: To successfully close a deal, you need to simplify things at every stage of the sales process, so that the potential customer does not drop out of the sales funnel.
Solution: Choose from 470+ CRM extensions to help you at each stage of your sales process—from calling to closing.
Pain point: Keeping customers happy to earn their loyalty involves not only addressing their issues but also providing great customer service experiences.
Solution: Deliver stellar service to build stronger relationships and drive customer retention with Desk extensions that can help you go the extra mile without leaving Zoho Desk.
Pain point: Each paying customer can be transformed into a brand advocate and an influencer in their individual networks. But before that, you need to win them over with a consistently pleasant experience.
Solution: Build personalized experiences using crucial data collected by your marketing automation tools and piped right into CRM. Using insights from this data, you can show your customers that you appreciate their business and nurture that connection.
With 374,000+ installations and counting, and an average of 20,000+ monthly installations, Zoho Marketplace is helping 100,000+ business users around the globe to do more with Zoho.