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WhatsApp and Instagram integration by Wazzup for Zoho CRM
Initiate chats with clients and store your messages in Zoho CRM with the WhatsApp and Instagram integration by Wazzup. Create deals automatically and set auto-replies to save time and expedite communication.
Companies often lose leads when salespeople chat with customers from their personal phones. This is because:
Managers cannot check or control the quality of correspondence between leads and sales reps.
There's no central system for storing and securing contact details and chat histories.
Sales reps spend more time on routine tasks, such as entering details in the CRM after communication and waiting for deals to load.
Sales reps waste time constantly shifting between their CRM and their messaging platform.
Wazzup helps you connect Instagram and WhatsApp to Zoho CRM. This integration focuses on increasing productivity and enhancing efficiency by automating communication across platforms.
Managers can access and manage chats conducted by every sales rep.
Bulk and individual messages are automatically sent from Zoho CRM.
Contact details and new deals are automatically stored in Zoho CRM, along with existing customer data. Each customer's chat history is also stored in Zoho CRM.
Conversations with customers on the Wazzup mobile app are automatically updated in Zoho CRM.
Easily transfer customers from one sales rep to another when necessary.
Prevent customer data loss by centralizing data storage in Zoho CRM.
Directly access Zoho CRM customer data from the Wazzup chat interface.
Keep track of unread messages sent to customers, as well as messages from customers that require a response.
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