Our App Spotlight brings you hand-picked apps to enhance the power of your Zoho solutions. Visit the Zoho Marketplace to explore all apps, integrations, and extensions.
ChatInbox – WhatsApp Support for Zoho CRM
Support your customers and manage your agents from a single platform.
Do you have an awesome product but lack customer support? Are you looking for a tool that will allow you to increase customer satisfaction, improve sales, and manage all channels and agents from one place?
ChatInbox provides a native integration with Zoho CRM so you can streamline customer service conversations, contact information, and order data.
- Support your customers over WhatsApp, Instagram, Facebook Messenger, and Telegram with unlimited chats.
- Create new leads or contacts as well as tasks and notes.
- Add media files to Zoho CRM as attachments or notes.
- Integrate your messages with workflow rules.
- Start an instant chat directly from Leads and Contacts.
- Hide phone numbers in Zoho CRM and ChatInbox.
- Communicate with your customers from mainstream chat channels.
- Train your agents quickly using an intuitive platform.
See how your agents and channels are performing at a glance with up-to-date reports.