Fine tune your queue announcements, hold music, and ringing patterns to engage and guide your callers while they wait in a call queue
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Author: Jenson J Joseph
Introducing two-way SMS to help you improve customer engagement
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Introducing ZDialer—a browser extension for a better calling experience
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Product updates from Zoho Voice: What’s new in August
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Configure business hours for your phone numbers and route calls accordingly
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Transfer calls to the right agent in Zoho Voice
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Make and receive calls directly from your Zoho apps using the new Voice-Telephony integration.
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Launching Zoho Voice: Handle calls better with our new smart business phone software.
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