We've done it again! We are thrilled to announce that Gartner Peer Insights, a trusted platform for real user reviews of software and technology products, has awarded Zoho Assist the coveted "Customer's Choice" accolade in the Remote Desktop Software category for 2023. This recognition is a testament to the exceptional quality and reliability of Zoho Assist, as reported by its users.`
The numbers speak volumes
When it comes to customer feedback, the numbers often provide a clear picture of the product's performance. Zoho Assist boasts an impressive overall review count of 241 under Gartner Peer Insights' Remote Desktop Software category. Of these, 181 were received in the last 12 months alone. These recent reviews show that Zoho Assist is consistently delivering on its promises and meeting (or exceeding) user expectations.
Out of these reviews, an overwhelming 145 have awarded Zoho Assist a perfect 5-star rating, signifying satisfaction and appreciation for the product's performance, features, and overall usability. But it's not just about the stars; 90% of reviewers would happily recommend Zoho Assist to anyone looking for a remote desktop solution. This type of recommendation speaks volumes about the product's quality and dependability.
Why Zoho Assist stands out
So, what makes Zoho Assist the better choice among remote desktop solutions? Various factors play a key role in its success:
Reliability: Our users have continuously mentioned our stable performance in their reviews. Assist delivers seamless remote access, ensuring that users can connect to their devices without unnecessary disruptions.
Ease of use: A remote support tool should simplify the user experience. Assist's user-friendly interface has made it extremely popular among technical experts.
Feature set: Zoho Assist not only offers standard remote support capabilities but also offers an extensive set of features that cater to various user needs— from file transfers to multi-monitor support!
Exceptional support: Whenever a technical issue arises, having a dependable technical support team is essential. Zoho Assist's support team has always been quick and responsive, ensuring that users are taken care of whenever an issue arises.
Whether you are an individual looking for a tool that helps you access your device remotely, or an organization seeking effective remote desktop software, Zoho Assist is an ideal choice, as indicated by our 5-star ratings and high referral rate. Zoho Assist has established its place as a leader in the remote desktop market and has shown time and again that it can be the go-to choice for all your remote desktop needs.
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