At Zoho Assist, we’re constantly on the lookout for new technologies to assist our customers in solving problems remotely. That’s why we’re excited to announce a new integration with Zoho Meeting!
Consider a scenario in which a remote support session requires technical assistance from technicians with varying levels of expertise. Using Zoho Meeting, you can invite specialists from diverse firms for technical assistance across the globe in a single meeting to collaborate, discuss, brainstorm, and provide solutions remotely.
A brief introduction to Zoho Meeting
Zoho Meeting is a web-based meeting platform that allows users to host online meetings and webinars. Over 40K+ users from a host of industries are currently using Zoho Meeting to make quick decisions in seconds by holding instant meetings from anywhere and at any time.
Zoho Meeting has two main features:
Zoho Meeting allows support technicians to quickly initiate collaborative troubleshooting, training, and demos with up to 250 participants. Technicians also have the ability to view all their participants through multiple video feeds, brand their video with a custom virtual background, lock sessions for private meetings, collaborate contextually via chat and whiteboard, and much more.
Host live webinars with up to 3,000 attendees to provide complete technical assistance to your customers and drive engagement through informative content. Livestream webinars on YouTube, conduct live polls, share materials, and facilitate interactive Q&A sessions. Access comprehensive webinar analytics to get valuable insights and generate quality leads.
How to access Zoho Meeting in Zoho Assist
Zoho Meeting is quite easy to access via the Zoho Assist app:
Go to assist.zoho.com and log in to your account using your Zoho credentials.
Choose the Meeting tab from the menu.