What is AI-based remote desktop?
Remote desktops with AI are remote PC access solutions that use artificial intelligence to optimize support sessions, enhance communication, and automate repetitive tasks. With AI capabilities, IT teams can offer faster assistance, analyze session data, and provide better end-user experiences, all in real time.
What makes Zoho Assist an AI-powered remote desktop solution?
At Zoho Assist, we've added AI-powered features to our platform to help technicians during and after remote sessions. No complicated setups or extra apps—just built-in AI tools that work from the get-go.
- Auto-generated chat suggestions: During live support sessions, AI provides technicians with smart, context-aware response suggestions. This not only speeds up communication but also improves accuracy. Technicians can also rephrase their replies for tone and clarity using AI prompts, ensuring smoother conversations with end users.
- AI-powered session summaries: Once a session ends, AI automatically generates a detailed session summary based on chat interactions and technician actions. This saves time on manual note-taking and allows for better documentation and analysis of support trends over time.
- Real-time chat translation: Zoho Assist’s AI-powered chat feature includes real-time translation, making it easier for technicians to support users across different regions and languages. The system automatically translates incoming and outgoing messages, ensuring smooth communication without language barriers—no need for external tools or manual effort.
- Easy AI integration, no extra setup needed: Zoho Assist’s AI features are built in and easy to use, with no extra installation, configuration, or third-party tools required. You get intelligent support out of the box—powered by AI—with a seamless experience for your IT team and customers.
Why you should choose AI-powered remote desktop?
The traditional cloud remote desktop model works, but when paired with AI, it becomes a powerhouse. You get:
- Faster response times
- Smarter automation
- Better user engagement
- Deeper insights into support sessions
All of this leads to a better support experience for both technicians and end users.
Learn more about our unattended remote access software.
The future of IT support is intelligent. With tools like Zoho Assist’s remote desktop sharing with AI, businesses can scale support, reduce resolution time, and enhance user satisfaction—without adding to the workload.
If you want your remote support to feel easier, faster, and a little futuristic, our free remote support software with AI is ready for you. It's built to make support better for your team and your customers.
Try Zoho Assist for free and see what a remote desktop with AI can do for you.
