Add POP Accounts

POP Accounts

To add your other POP Mail accounts in Zoho mail, you need to check whether your Mail Server supports POP. If your Mail Server supports POP access, get the server details from your Administrator.

Important Note:

1. You have to check whether POP access is enabled for your account.
2. Refer to your respective mail server help details for enabling POP access and POP server details
3. Make sure you have the following details ready before you begin. Some details may be available in your Service Providers Help manual.
   • Incoming Server name, port number
   • Outgoing Server Name, port Number
   • Whether SSL or TLS is required for Outgoing Server (SMTP Server)
   • Whether Authentication is required for Outgoing Server and if yes, the corresponding credentials
   Further you may have to enable the POP Access in your account. Most of the providers support POP forwarding with option to include old mails or just POP email from the time of enabling.

Steps to add Mail accounts:

Incoming Server Details for Receiving Email:

1. Login to mail.zoho.com
2. Click Settings
3. Browse to Mail » Mail Accounts
4. Click Add POP3 Account
5. Specify the preferred Display name for the Account.
6. Specify the account Email ID
7. Specify the Incoming Server name & Port number
8. Specify the Incoming user name and Password for the account
9. Select the check box 'Use SSL', if incoming Server requires SSL .
10. Select the 'Settings for Messages after POP Retrieval'
    • Select 'Leave messages in the server' , If you do not want to delete the messages from the Server after after the message has been retrieved here in POP.
    • Select 'Delete messages from Server whenever I receive here' to delete the messages from the Server after the message has been retrieved here in POP.
    • Delete messages from Server after every day(s), to delete the messages after the specified interval after the message is retrieved here.
    Delete messages from Server whenever I delete here, to delete the messages from the server when the messages are deleted here.
11. The deletion Settings provided in the option, works on whether the Mail Server actually deletes the messages from the Server itself or just deletes the messages from the POP retrieval queue making it unavailable for subsequent POP retrieval requests. Check with your Mail provider before you set this option.
12. Click Test Account for checking the Test Account settings .

Make sure you update the password details in Zoho, when you change in the actual account. If you fail to do so, the account will be disabled and you need to update the password and enable it. Once the Test Account succeeds, you will see the section to update your Outgoing Mail Server details for sending Email from the account.

Outgoing Server Details for Sending Email:

1. Once the Incoming Server details have been verified successfully, you can enter the Outgoing Server details.
2. Specify whether you can send email via Zoho SMTP or the Custom SMTP Server.
3. Click Add POP3 Account
4. Specify the account Email ID

Once both Incoming and Outgoing Server details have been verified successfully, the account will be listed in the POP Accounts page. If the Outgoing Server details could not be authenticated directly, you will receive a verification Email to the address provided. Only after verifying the account, you can send email using the Email Address provided.

Steps to Verify the Email Address for Sending Mail:

1. Click Settings.
2. Browse To Mail » Send Mail As
3. In the Zoho mail ‘Send Mail as’ page, click ‘Verify’ icon corresponding to the email address.
4. A dialog box requesting the confirmation code appears
5. In the specified email address, you would have received a confirmation mail from Zoho.

Checking POP Accounts:

On successful addition of POP account you will see sections like this in your left pane. Click on the POP account Section to view the mailbox for the account.

• After you have setup your account your mails in the account will start fetching according to the settings in the POP account.
• If the mailbox is very huge, and you have chosen to fetch all the mails, it may take  some time to download all the mails. You can make it quicker by customizing the POP fetch settings.
• Search, Settings etc will be activated for the account that is currently active.
• You can click on the account section to switch between the accounts.
• You can create independent and account specific folder structures, labels, filters, signatures, Vacation Replies for each account configured here.