You can configure the retrieval settings for the POP Accounts. Based on the Time Interval you have set, Zoho Mail connects to your server and retrieves emails once in every x minutes. The Time interval is the gap between two subsequent retrievals from your POP Server. The maximum number of emails, is the optimum number of emails that can be retrieved in a cycle. When you configure the account in Zoho for the first time, there will be a lot of emails in the POP server, hence it might take 3 to 5 days to retrieve the emails from your server to Zoho.
The 'Authentication Failure' error occurs when your POP server does not accept the credentials that you have provided in Zoho Mail. This error may occur when you have 'Changed your password with the Email Server' or 'your password has expired in your server due to password policies'.
You need to update your password for the 'Incoming Server' and 'Outgoing Server' to send and receive emails without any issues.
Update Password - Incoming Server
Update Password - Outgoing SMTP Server
You can set Reply To address for the POP accounts in the Mail Accounts settings page. You can set a different email address as 'Reply to' address for the emails sent from the POP account. The Reply To address, need to be verified, to be able to use that while sending emails.
You can set the Account Name option in the Mail Accounts section, to choose how the account name should be displayed in the left panel.
When you have multiple mail accounts, you can set the sequence or the order in which you want the POP accounts to be checked for mails. By default, the POP accounts are set in the order in which they are added. The same order appears in the POP accounts page by default. You can change the order of POP accounts to your preference by dragging and dropping the accounts to the required Order or numbering the accounts to reflect the required sequence.
When you have multiple POP accounts configured, in addition to your Zoho account, you can choose the default account based on your preference. The account which you choose as 'Default Account' will be the account that will be displayed first when you log in to the Zoho Mail. To choose any account as Default, click on the 'Default' radio button across the account.
The POP Settings for a few online mail service providers are listed below. In case your email account details are not listed here, you need to contact your Mail administrator for server details.
|Incoming Mail Server Name||pop.gmail.com||pop3.live.com||pop.aol.com|
|Outgoing Mail Server Name||smtp.gmail.com||smtp.live.com||smtp.aol.com|
|Incoming Port No.||995||995||995|
|Outgoing Port No.||465||587||25|
|Secure Connection (SSL)||Yes||Yes||No|
|Outgoing Mail Server |
|User Name format|| |
For yahoo users, the server names vary for different domains. Hence verify your settings page and Yahoo! Help for further POP server and port instructions. If you are not able to locate, Please contact Yahoo! support for Mail server details.