How do I send email receipts to my customers?
Zoho Payments allows you to send email receipts automatically for payments and refunds to customers. So whenever a transaction occurs, the emails will be triggered.
To enable:
- Go to Settings and select Notification Preferences.
- Navigate to the Customer Notifications tab.
- Enable or disable notifications using the toggle button near each option.
To send an email manually:
- Go to Zoho Payments and select Payments.
- Select a transaction and click the Email icon in the top-right corner.
- Enter the email addresses (up to 10) and click Send.
The emails will be sent to your customer with the latest details of the transaction.
Insight: If your Zoho Payments account is connected with Zoho Finance apps, you can send customized email receipts directly from the respective finance application.
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