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Customer Support Plans

Here's an overview of the support services that we offer under each plan. Choose the best option for your business with this comparative chart.

Basic
Classic
Premium
Pricing Free Free
Services
Knowledge Base
Community Forums
Email Support 8 hours/day x 5 days/week 8 hours/day x 5 days/week 24 hours/day x 5 days/week
Toll-Free Support 8 hours/day x 5 days/week 24 hours/day x 5 days/week
Remote Assistance
Product Onboardinghelp icon

Familiarize yourselves with Zoho Inventory and learn the best practices from our onboarding specialists

Configuration Assistancehelp icon

Get help in customizing Zoho Inventory based on your needs

First Response Time 24 hours 8 hours 3 hours
Eligibility
Based on Edition Free users All paid plans All paid plans
Based on Subscription Period - Monthly/Yearly Monthly/Yearly
*Prices are exclusive of local taxes

FAQs

Premium Support Plan - Zoho Inventory

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