Drive engagement, retention, and brand advocacy using tools built for lasting loyalty
- Loyalty Points
- Rewards Programs
- VIP Tiers
- Custom Widget
- Communications
- Engagement Tracking
- Reviews & Testimonials
- Analytics
Loyalty points system
Make each customer interaction meaningful with a compelling points program. Reward customers for actions beyond purchasing, like sharing your brand or leaving reviews, and build lasting relationships that generate loyalty.
Rewardable loyalty activities include:
- Membership
- Referrals
- Purchases
- Social
- Reviews
- Custom
Rewards that drive engagement
Let your customers reap the benefits of their loyalty. With Zoho Thrive, you can provide a variety of rewards, ranging from discounts to exclusive benefits, transforming loyalty into lasting value. From store-wide discounts to product-specific promotions, you can create the ideal incentive.
Reward types include:
- Collection coupons
- Product coupons
- Store-wide coupons
- Custom rewards
VIP tier program
Take your loyalty program a step further by recognizing your top customers. With progressive tiers and exclusive perks, you can keep your most loyal customers engaged and reward them with personalized experiences.
Make loyalty feel exclusive with:
- VIP tiers & rewards
- Customizable settings
- Lifetime engagement
Custom widget integration
Enhance your store’s customer experience with a custom loyalty widget. Easily integrate it into your online store, allowing customers to sign up for your loyalty program, track points, and access rewards with a simple click.
What the widget offers:
- Widget customization
- Brand theme selection
- Placement and positioning
Personalized customer communication
Engage customers with automated, personalized notifications. Whether it’s a welcome email or a reward update, Zoho Thrive ensures every message is relevant and timely, strengthening the relationship with your brand.
Communications that build loyalty:
- Welcome & onboarding
- Instant reward updates
Customer engagement tracking
Get an overall picture of how your customers are engaging with your loyalty program. Using Zoho Thrive's easy-to-use dashboard, you can monitor participation, loyalty points, referrals, and more, all in one location.
Insights you can access:
- Customer overview
- Customer details
- Custom actions
Review and testimonial management
Leverage customer feedback to build trust and enhance your brand’s credibility. Zoho Thrive makes it easy to collect, organize, and showcase reviews and testimonials so you can always present authentic customer voices.
Showcase authentic customer voices:
- Review tracking and control
- Testimonial review and approval
Loyalty program performance analysis
Understand how well your loyalty program is performing with insightful analytics. Track key metrics like revenue, redemption rates, and engagement, and use this data to optimize your strategy and boost success.
Analytics you can explore:
- Performance metrics overview
- Top customers & engagement
- Visual insights & trends
Ready to take your loyalty program to the next level?
Zoho Thrive is here to support you in revolutionizing customer engagement and establishing long-term loyalty. Whether you're a new business or seeking to maximize your current approach, we've got you covered.