- Performance metrics overview
- Top customers & engagement
- Visual insights & trends
Key performance metrics at your fingertips
With Zoho Thrive’s powerful analysis, you’ll always know exactly how your loyalty program is doing. Whether you're checking how much revenue your program has generated, tracking the average order value, keeping an eye on redemption rates, or seeing how many points your customers have earned, everything you need is right at your fingertips.
Spotlight your top performers and boost engagement
Whether you’re focusing on top customers based on their available points or rewards earned through redemptions, this section helps you highlight your most engaged users. By recognizing redemption patterns and identifying high performers, you can fine-tune your rewards, keep the program exciting, and encourage even more participation.


Dive into your program’s insights with visual data
Zoho Thrive makes it simple to track your loyalty program’s success with intuitive graphs and charts. Select your preferred date range to analyze key metrics over time, including:
- Points accumulation
- Reward redemptions
- Customer opt-ins
- Task completion rates
Whether you choose to view these insights daily or monthly, you’ll have all the data you need to identify trends and uncover opportunities for improvement.

Talk to us about creating lasting loyalty!
Ready to transform customer engagement? Let our experts help you create strategies that drive retention and boost loyalty.