Dear customers,

As a part of our annual infrastructure maintenance, we will be upgrading our US data center infrastructure from September 3rd 2016 to September 10th 2016. While we carry out this upgrade, all Zoho services will continue to be operational.

We do not expect any major interruption and you should be able to continue using all Zoho services during this upgrade. We will post an update to this blog once the data center maintenance is complete. Meanwhile, in case you do experience any issues, please feel free to tweet us @zohocares or email us on support@zohocorp.com.

Thank you for your patience.

Update: Sep 2nd, 2016:

If you have whitelisted our Zoho IP address, please include the following IP address also to the list.

216.52.72.0/23
165.254.172.0/24

Update: Sep 14th, 2016:

We have completed our annual Planned Data Center Maintenance between Sep 3rd to 10th, 2016. The primary goal of this maintenance operation was to test our new Data Center facility located in North America. The new Data Center has upgraded WAN links, better and powerful application and storage servers with sufficient head room for future growth.

During this maintenance period, we were serving all our apps from our new Data Center. We had several internal dry-runs before switching to the new Data Center to ensure there are no major service disruptions during the switch or while serving the applications from the new Data Center.

Now that we have successfully tested switching our services to the new Data Center and completed the maintenance, we have switched back to our primary data center and all our applications are currently being served from there. We will start using the new Data Center, on a sustained basis, from this year end.

We would like to thank you all for your cooperation and we wouldn’t have been so successful without your support!

Peter Balaji
Director of Customer Service

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  1. Alfred A Arnold M/Director for ACI-group .net.au and Emeraldboard .com.au

    No comment but urgently need email fixed been out since Wednesday, now I have been trying now for 6 months to contact my website administrator and it appears he has no further interest in working for anyone anymore, I would like ZOHO to continue with our site and our email and from now on everything and the account goes thru you from now on.

  2. Annan Ma

    I am looking forward to this upgrade, ZOHO is the best mail in my opinion now, let’s waiting you job.

  3. NISHIT

    HELLO ,
    I FIND THAT MANY OF NEWSLETTER GOES IN SPAM OF MY CUSTOMERS .

    • Naveen

      @Nishit,
      Sorry for the delay. We have checked your account and sent a mail with complete details. Please check it and get back to us for any clarifications.

    • Naveen

      @Nishit,Sorry for the delay. We have checked your account and sent a mail with complete details about how to avoid the mails getting into the spam box. Please check it and get back to us for any clarifications.

  4. R K

    Thanks for the update. It’s 09.09.16 and I haven’t experienced any problems thus far (knock on wood).

  5. Samantha Betanzos

    Thank you for the information. No problems yet 🙂

  6. Crystal A

    Hey – sharing this information to customers via email would have been nice. Your support team is also unaware of these new IP addresses – even when directly asked

  7. Ruault

    Strange things happen with zoho Recruit: If a new candidate fill the email field with an email previously filled by someone else in the application form, instead of creating a new record or notify that the email is already took, all the previously filled information are changed by the new record !! I’ve tried to contact support but even the support form is out of order… very disapointed 🙁

  8. Scott Brown

    I’ve returned to Zoho this year, after a three-year absence with several years prior to that and then getting frustrated at me lack of development at the time. I was incredibly surprised at the remarkable improvements that had been made in the last 3 years and continue to be surprised. The significant and very noticeable effort has gone into improving just about every facet of the platform I just wanted to note, buys you a lot of Equity on my patience list. By that I mean you have a lot of margin to make mistakes or not be perfect. You earned that through all the hard work in making this a great product.

    My only request if I had one would be PLEASE, if you do not already please make the effort and spend the money to invest in SSD drives for your U.S. infrastructure.

    The reduced latency and increased response speed on the customers screen simply just in executing any and every thing since this is an entirely cloud-based platform is monumentally better when using SSD’s. 2 second lag between clicking something and it happening goes down to maybe a half a second lag and when that happens all day long when you’re using something like this CRM all day is an incredibly appreciated benefit. I use traffic planet web hosting just for the simple reason that they are on SSD and when I’m working with WordPress that second and a half each time I click something is a big big difference.

  9. Linda Swearingen

    Hi Peter;
    I am new to ZoHo and would like to know if you have any training Tutorials, Webinars, or anything else? Thank you for the update.

  10. Pablo

    Good morning,

    Thank you for the advice.

    When I try to add the 216.52.72.0/23 IP address into Cloud Frare’s whitelist it says “An IPv4 range (CIDR) must be a /16 or /24”. It means that the 216.52.72.0/23 IP address is IPv6?

    However I was able to add the 165.254.172.0/24 IP address.

    Thank you very much!

  11. Cunha Walter

    Thank you!
    I appreciate the information.
    Have a nice day

  12. Nandakishore

    Images sending to gmail from zoho mail are bouncing regularly.

  13. Tim Wilson

    Hi I am trying to import a contact list in Campaigns – done this regularly but it will not import. No error, no warning, just fails. Please advise if this is as a result of the maintenance and when this function will be back online.

  14. Iza

    Hi Peter,

    I seem to be having a problem, navigating the new zoho. Can’t find lead page, or existing
    contact page. Where could I find settings? I there anybody who could help me?

  15. Iza

    Hi,
    I seem to be having a problem, navigating the new zoho. Can’t find lead page, or existing
    contact page etc. Where are settings? Where is the standard view? Could anybody to help me?

  16. Mannie

    Following up from my last comment to you. You can not notify me of follow-up comments by email, as the email doesn’t work ? “The Server could not be connected. Check whether the Server is available to connect in the given name and port number” ? Thank you.

  17. Mannie

    We got this message “The Server could not be connected. Check whether the Server is available to connect in the given name and port number.” for the last 24hrs and we had CRM down for four days last week, 25-29th Aug. 2016, why couldn’t sort out the maintenance then or is this part of the Zoho change over ?

  18. favorite03_2

    Thanks for the notification. Really appreciate it.

  19. Takari

    I love you guys. Good luck with the maintenance, and thank you SO MUCH for posting stuff like this. I mean, it’s just so nice to be thought of. Unlike some asshats, who run gmail, who never tell you anything; meanwhile, people are mad at you because you didn’t get their e-mail, because gmail had been, I dunno, having problems? Picking their noses? Who knows. Anyways, you guys rawk!

  20. Judy

    I hope we don’t lose access to our email, we are a small business and we use this daily,

  21. Helen-Sophia Exel

    Thank You!

  22. Fotis K.

    I have the same problem with ios app not showing any notification! my mail is a bussiness one so I need to be instantly alert on new mails to my main inbox and to my 3 group email inboxes. Also one of my group addresses does not show up as an address from which i can send mail on the ios app.

    • Peter Balaji

      @Fotis, Sorry about that. You should hear from our team shortly.

  23. Steven Jones

    Keep it up.

  24. Chirag Bhajeewala

    Trying to reach customer support, neither anyone is coming on line nor calling us back.
    After paying for services, Such behaviour from you was never expected. I am stuck and nothing is active on my account.

    • Peter Balaji

      @Chirag, I sincerely apologize for the delay in answering your call. I see that you had a discussion with one of our Recruit product support engineers yesterday. If you still have questions, please let me know and I’ll have someone call you asap.

  25. Robin R Rickel

    Is there a way to remove the banner for the upgrade notification? I have to click it each time I try to make any additions to Zoho so that my headers will appear.

    Thanks much!

  26. Pino Telesca

    Hi Peter,

    I seem to be having a problem, navigating the new zoho. Can’t find lead page, or existing
    contact page. Is there a number I can call or someone to help.

    • Peter Balaji

      @Pino, hope Manuel called you yesterday and answered your questions. Please feel free to call us for any further assistance.

  27. Manoj Chooprath

    Thanks for keeping us informed in advance.

  28. Frankie

    Thanks for the heads up. I enjoy using the email service, keep up the good work!

  29. Leon Swan

    Thanks for the info

  30. Bharath Shan

    Thanks for the information.

  31. Nilesh Pawar

    more than 100 query have been raised by our company but still not resolved by you support team

    • Peter Balaji

      @Nilesh, I did take a look at the support tickets and there are no pending requests. However, I’ll ask Maha to give you a call to see if there are any pending issues, apart from the feature requests you have raised.

  32. Miriam

    Thanks for the heads up.

  33. Shalini Bahl

    is there any way to search for a mail based on recipient’s email ID?

    • Vidyasagar

      Yes, you can do it by clicking on the “Search” icon in the search box at the top and choose “To/Cc” from the list of options to search based on recipients email id

  34. Jayaant

    Thanks for info.

  35. Hady

    Okay thx

  36. Jhanvi

    Thank you for the notification

  37. Raghu.

    Thanks of the info.

  38. Rafael

    Thank you

  39. Burhan

    I raised a customer support query regarding SMTP connection through your support page. I got a reply from a customer executive Balakumaran C after 15 days and then not even a single reply. I am not at all satisfied with your customer support services.

    • Peter Balaji

      @Burhan, sorry about that. I’ll check this and have someone contact you asap

  40. Matt Orley

    Good Luck Guys.. I rely on Zoho Invoice (and mail)

  41. Alejandro

    thanks, you guys rock! I like my zoho account much more than my gmail Account. Besides, the mobile app is INCREDIBLE. Keep up the great work! Regards from Argentina

  42. Beau

    Thanks for the notification!!

    Beau

  43. Khalil Malleck

    We have just started registered but all the menu is in french..where do we change it

  44. lonney`lonneyssel@att.net

    thank you for heads up

  45. Ed

    Hello,
    Is this being performed during a maintenance window? If so, what hours of the day?

  46. Ike

    Why is it so painfully slow to login today??

  47. David

    ok, let us know news.. thanks!

  48. sarah mcmillan

    maybe i’m just getting used to changes, but i thought before changes zoho was more user friendly. now i’m not so sure. “if it’s not broke, don’t fix it”.

  49. Madhukar S Agale

    Thanks for the info!

  50. Koduru Srinivasa Chakravarthy

    Thanks for your update. Your efforts are highly appreciated

  51. sam

    Thank you for the update

  52. Ll Coolj

    Can Zoho Mail be integrated with Microsoft Exchange ?

  53. SHIRLEY

    THANK YOU

  54. ali bitar

    You do not have enough support engineers in the UAE Dubai. She has set up many appointments that were missed and we are seriously considering stopping our subscription because of your customer support. We rely on the zoho email to send out email inquiries and lot of our emails end up in the junk mail of vendors.

    • Peter Balaji

      @Ali Bitar, sorry for the bad customer experience you had with our local partner. I’ll have one of our support engineers contact you and take this forward.

    • Andrei D.

      I have been experiencing the same problems. Very high number of emails end up in junk and reach is extremely low. Contacted the support many times with no success… quite disappointing.

  55. kamiko

    thank you for the update

  56. Heather Barrie

    Is the chat service available 24 hours or only during office hours in USA?
    Trying to resolve some issues however the response is a bit intermittent also can do person interface with our page to see where the problem is? I was asked for screen shot of the problem if they can see what I am looking at this should not be necessary.
    Heather

    • Peter Balaji

      @Heather, we operates 24×5 in all channels (e-mail, phone & chat). I’ll have one of my support engineers contact you asap.

  57. Shawna Hart

    Thank you for the career information.

  58. Shawna Hart

    Thanks

  59. Frances Scovil

    will this speed things up? It seems that the web version is sluggish.

  60. Farida

    thank you for letting me know!

  61. saddam mulla

    Great work …!
    zoho corp has a superb Team always .

    tank you for your kind info

    regards.
    saddam mulla

  62. Preshan

    Thanks for info

  63. sarah hines

    just signed up for 15 day free trial. did not even have the chance to enter my profile, look at a single area, or add my project partner before sign came up showing link to this announcement. given in is now august 27th, i am disappointed, especially if this is indeed to continue through september 10th. while i appreciate your efforts in improving your services, this has been a brief and extremely limited interaction. if you are not planning and keeping users from services from now through september 10th, could you kindly link to a more accurate notice about expected delays due to site maintenance? thank you.
    sincerely,

    • Ramona Gheorghiu

      From our experience working with ZOHO, no major interruptions / issues occur during maintenance (especially on a trial account where you don’t yet have a lot of data)
      You can also ask from an extension of the trial period, they usually grant it 😉

    • Peter Balaji

      @Sarah, As we posted, we don’t expect any service interruption during this period and it is all planned. You can continue to use our services during this time. We will write a detailed post on the DC upgrade after maintenance.

  64. Les Jones

    Thanks for the information. Best wishes.

  65. Pankaj Singh

    good servic zoho expence

  66. Jayakumar Chandrasekaran

    Thank for your information.

  67. k

    thanks

  68. Andy Douglas

    Thanks for the update Peter – Have a great weekend!

  69. Mike DeWees

    @raj regarding off-line… try the Z mobile apps, which pull data down to your local device and you can access/update information… when you get back on-line, updates sync automatically back to your cloud system… such a beautiful set of Apps!

  70. Gordon Vowles

    Well done good luck

  71. Dave Bailey

    Thank you

  72. Leslie Mercado

    Thank you !

  73. Dionne Hunte

    thanks for the update

  74. LUIS VELASQUEZ

    Thanks for your warning.

    Good luck in the process.

  75. Miguel

    thak for the information

  76. Susie Falter

    Thank you for the update.

  77. Omar Manosalvas V.

    Gracias por su pronta información, pero si pueden difundir esta notificación por email sería mucho mejor.

  78. Juan Carlos Elizarrarás S

    Thanks!!!

  79. Chris

    Love Zoho for my mail! have 3 different domains using it and its never been a problem !

  80. Jean Ward

    In the UK – Just started using your service – it’s great, so much easier to adapt for our taxes and items, than other online invoicing I have researched- will certainly recommend .

  81. raj

    is there any such thing as off-line version of Zoho?

    • Enigma Prime

      If you want something resembling the full panoply of a Zoho, you’ll need to set up your own email, file, print, and application server. That’s a huge commitment, one fraught with all sorts of problems, as you can see from Hillary Clinton’s well-deserved troubles.

      There are some Linux distributions which include everything, but the hardware, administration, and operations requirements aren’t worth the trouble. Except for educational purposes, or for a mid-size or large business.

    • Mike DeWees

      Yes… download the Zoho Mobile App and your data is sync’d down to your device… so you can access all your data offline. When you get back into an on-line environment, data changes sync to your cloud system automatically… it’s a beautiful thing!

    • Mike DeWees

      Yes… Zoho mobile apps sync data down to your mobile device and you can work offline… it’s a beautiful thing.

    • Delafuente

      This an App for iOS that has offline functionality.

  82. Darshan Jain

    Thank you for the information.

  83. sivashankar devarasetty

    THANK U VERY MUCH FOR THE INFO

  84. Jean Mannina

    Thanks for feedback us!

  85. Camilo Taborda

    Gracias por informarnos! Es un gran servicio y se brinda un excelente soporte.

  86. C.M.Jawahar

    Thanks for the info Mr. Balaji

  87. Elias Gondwe

    Thank you very much Mr Balaji and your Team.
    Wish you all the best

  88. Nestor

    Thank you for letting us know.

  89. Maria Davis

    Thank you

  90. Shoaib Husen Patel

    Thank you on in time information!

  91. typesetting

    The best way of informing this kind of planned maintenance upgrade through email not by blog updates.

    • Shannon

      In fairness, I got it as an alert on the Zoho page I was on, so people actively using the service are probably covered. However, I might have missed an update in email because of Google’s occasional decision that a piece of mail is not so important…

      An approach of doing it both ways isn’t a horrible idea, though.

  92. Sudhakar

    The best way of notify us this kind of planned maintenance through email not via Blog updates.

  93. Alex Aimuwmwosa

    i Cant send email why? Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked

  94. Anh Tu

    Thanks!

  95. Rafat Khalil Mohammad Khalil

    Thank you ,,,,,
    i wish you the best

  96. Geoff

    Wow, this is very nice you gave a heads up in case anything is noticed. I hope the best for you and that you don’t have many false alarms.

    • Peter Balaji

      @Frank, One of our support engineers will get in touch with you asap.

  97. Nitin Murali

    Thanks for the heads-up.

    You guys are doing an extremely good job, keep up the charm!

  98. YKD Prasad

    we are expecting service without any interruption

  99. sandeep

    Thanks guys
    you are doing a good job

  100. Tauheed Zahid

    Thank you for the information.

  101. Shamaoun Limbada

    Thank you for the update.

  102. Asraf Rony

    Thanks for the notification

  103. Ahmed LAHMAR

    thank you for letting us know

  104. Michael Laing

    Now that is customer service. Thanks for the advance notice.

  105. emmanuel e susanto

    Thank you

  106. Dr. M'VITA D M'BAMBI

    Thank you for your services.

    Dr. M’VITA D M’BAMBI

  107. Amanda

    Pls I think the Upgrade affected me, am having problem signing in my other account. It keeps tellling me Account is Inactive. My email address is amandawebhile4u@zoho.com
    Pls help me Asap as I always need to send mail daily

    • Peter Balaji

      @Amanda, our maintenance is planned on Sep 3rd. We will contact you shortly.

    • Killer Eagles

      Really? it’s not started yet 😕

  108. rizky hadi

    how long about maintance?

  109. Ryan

    Thank you for the update.

  110. Hiep Nguyen

    during maintenance, the system received mail?

  111. Mimi

    Thank you for the heads up! I love zoho.

  112. Francisco Mondragon

    Thanks for the Head´s up.

  113. Brad J. Ayers

    Keep up the good work! Thanks for the advance notice.

  114. Asael Velázquez

    thanks for the information.

  115. Tony Arcus

    You guys rock.
    I know how hard it is to maintain what you are doing, and I am really happy with both the service and the product.

    Though you might like to know this, I have a customer on your system who is incredibly computer phobic. Some how he succeded in swapping to your new version by mistake. Panic, panic, panic, he was on a business trip in Aust. from NZ. I emailed him how to get back to the old version, then the next day he said, not thanks I like the new one.

    So you guys must be doing some thing right.

  116. Gustavo D Geronimo

    For some reason the app on my iphone will not notify me when I receive a new email. Is that something that will fixed or configuration problem?
    La app del celular no me indica en la cantidad de mensajes que estan aun pendientes de apertura y lectura.

    • Peter Balaji

      @Gustavo, Sorry about that. I’ll have one of my support engineers contact you asap.

  117. Eduard Acosta B.

    Gracias por informar.

  118. Amvrosios Prodromou

    Thanks for letting us know

  119. Zetty

    We are new to ZOHO – we love, love, love it!! Unbelievably intuitive; a delightful experience using this platform…

  120. Tatiana Marek

    Thanks! It’s may first day of using…

  121. Andres

    Thanks for the heads up! Good luck with the maintenance!

  122. shakeep afoori the notice

    thank you

  123. Mazamir Sorbi

    thanks for the notice, hope I can see some of the requests implemented also in the new version,

  124. Ramkrushna

    Thank you for this info. Let we use and approach you for any issues

  125. Cesar D Remarchuk

    Thanks for the information Peter.

  126. Mary Petruske

    Is one of the upgrade to fix the event system date?

  127. Sonny Grewal

    Is there a Planned Credit?

  128. Arminstrongue Huambo

    Thank you for the information, We hope that all can get better and better. Wish all the best.

    Arminstrongue Huambo
    Gestor de Projectos e infra-estruturas
    Tecnologicas.

    CBS – Central Business Solutions
    Segurança, Mobilidade, Gestão e Serviços
    Tel:+244923488347 | 922867116 | 914618485 | 222036469
    @: comercial@cbsangola.com | cbs@cbsangola.com
    Av. Talatona – Travessa nº. 1 – Edificio 136-3A-nº4
    url: http://www.cbsangola.com | http://www.zoho.com
    Porque que não Tenta Algumas das nossas aplicaões mais Populares ?
    Zoho CRM | Zoho Support | Zoho Reports | Zoho Campaigns

  129. Miguel Rico Lopez

    Gracias Peter. Estaremos pendientes.

  130. David Braun

    Hello Peter

    Thank you very much for the update. Just wanted to notice that it is VERY crucial to have the CRM and systems around up and running since you cannot even imagine how many business processes are relying on Zoho’s uptime 🙂

  131. Barbara

    the 2016 version is not working as the previous version. All of the email addresses that I used previously are not ” remembered” in the new version…. the same thing occurs on the subject line. I have reverted back to 2015. Each time I write an email in zoho I dont want to have to re type an address. Dennis a zoho cares rep asked me for a screen shot but that does not tell the story—–

    • Peter Balaji

      @Barbara, I have asked our product team to look at the issue in priority and you should hear from us shortly. Thanks for your patience.

  132. Havind Ali

    Thanks in advance

  133. Mike

    Thanks for the update, Guy’s!

  134. Fernando Perez

    great thank you. great job guys

  135. Alberto

    Gracias por el reporte Peter

  136. anand vl

    thank u for the notice

  137. Luiz Rezende

    thank you.

  138. Ben - Antenna Radio Manchester

    Thanks for this.

    Is there anything in this maintenance window that will fix the issue that we can not log into apps (specifically social) with .rocks domains? @antenna.rocks still does not work on any apps as a valid domain.

    • Peter Balaji

      Sorry about that @Ben. Please give me sometime. Let me check with the team and get back to you.

  139. Hegel Cifuentes

    Peter i´v been waiting for about 2 hours to restore my mailbox… “Planned maintenance of our US Data Center” how long it will take to restore?

    • Peter Balaji

      @Hegel, maintenance is planned on Sep 3rd. I have escalated the reported issue to our team and you should hear back from them shortly.

  140. Susan

    Really appreciate the update! Always had great service. Now just waiting for modern new website templates.

  141. Vince

    Thank you or the notice.

  142. Charles Betances Tejada

    Great.. Many Thanks..

  143. Rosa Rubio

    Thanks for the announcement.

  144. David Romero

    Thanks for keeping us updated

  145. Salim

    Thank you for informing Peter, i just need help with one thing and it is quite urgent, i bought my domain in Zoho and it is working perfect, i just want my email from Zoho to start working but where in Zoho can i do that to fix the mx tools for info@scubblebubblesoccer.com? Please send me a step by step, i have not gotten any answers yet. Thanks

    • Peter Balaji

      @Salim, you should hear from our team shortly.

  146. matt

    Awesome! Go Zoho!

  147. Rakesh Yadav

    Thank you for the update, Peter.

  148. Peter Wills

    Thank you.

  149. Lilian

    Nice customer responsibility Thanks I love ZOHO

  150. Byron Canales

    Thank man

  151. Héctor Ramírez

    Thanks. Regards!

  152. Claude Armstrong

    As usual, I’m glad for ZOHO mail.

    Thanks

  153. Ericka Welcher

    Thank You!

  154. Latrice Fowler

    Thank you!

  155. Victor

    Thanks for the info. Great job.

  156. Abhijit

    Thanks Balaji for the update. Zoho is Best Email Service ever I used.

  157. Ashley

    For some reason the app on my iphone will not notify me when I receive a new email. Is that something that will fixed?

    • Peter Balaji

      @Ashley, We will contact you shortly.

  158. Gervina

    thank you for the information, Peter

  159. Karina Romero Aptus Legal Systems

    Thanks for the notification Peter.

  160. Rico

    Thank you sir

  161. Josue Vizcaino

    Thank you Peter!!

  162. Enrique Marú

    Understood

  163. Jai Thompson

    Thank you So Much Just got to the office – I notice from the mobile version I could not do what I needed to do. In the upgrade making my edition more real estate investor friendly

  164. Cliff Taylor

    Thank you.

  165. Charlie Puissegur

    Thank you Peter.
    Charlie Puissegur

  166. Herles Nascimento

    Bom dia!

    Obrigado, por nos informar sobre as atualizações…

  167. Stuart Andrew

    thanks for the heads up although I am having a bit of lagging issues which may or not be my end, but has only started happening over the last couple of days.

    • Peter Balaji

      @Stuart, We will contact you to troubleshoot the lagging issue. Sorry about that.

  168. Frank Klatecki

    Thank you

  169. Casey

    Thank you for the notification! Like others who use your product, I couldn’t imagine how I’d get along without you guys! Thanks again!

  170. Ian Melchior

    Thanks for the advance notice!

  171. German

    Excellent. Thanks. Good Look

  172. Mohamed Nassit

    Thanks for the notification, I appreciate 🙂

  173. GForce Web Design UK

    Cool, thanks for the heads up

  174. Cesar Silva TSI

    Ok. Thank you for the heads up about your planned Maintenance of your Data Center activities. Last week, I notice a few things were happening in regards Saving the notes. I Was having problems regularly.So I hope you guys complete the process Hopelly the small glitches get taken care of and fix ASP..

  175. balmonic

    gracias

  176. Jorge Floreschapa Aguirre

    Thank you!

  177. Lou Maki

    Thanks we will wish for the best

  178. Estuardo

    Thanks for the info Peter.

  179. Jaume del Santo Montava

    Ok, Gràcies

  180. Dick Gray

    Thanks for continuing to update and improve ZOHO CRM. I’ve worked with many other CRM applications, and ZOHO is by far the best. Dick Gray, Director of Advertising, Triad City Beat

  181. Sandy Budd

    When we are in a contact and change the company that they are affiliated, it does not update the company information – only changes the company name in the contact record. Will a feature be added in the new integration so that the company information is automatically updated to reflect the new company selected if the company changes for a contact?

    • Peter Balaji

      @Sandy, it is our assumption that company is primary and contact can move from one company to another. It is better not to change the company information as there could be other contacts associated with it. Create a new company name and move the existing contact to the new company.

  182. Manuelito

    thank you for letting us know Peter.
    Best regards.

  183. Ricky B

    Thanks

  184. Jess Gomez

    Thank you !!

  185. Hernan Barski

    Thank you for letting us know.

  186. Carlos Flores

    thanks for the info Peter.

  187. Brandon

    Thanks for the info.

  188. Patricia A Cuellar

    Thank you for the notice!

  189. Andy

    Thanks for the notice! I had a jaw-drop moment as I was scanning the first paragraph. I immediately started wondering how I would work around not having email or invoice for a week. But then I read the second paragraph 😉

    I appreciate what you guys do! Thank you for keeping things running well.

  190. Karen Risse

    Will this “upgrade” provide any additional features or functions?

  191. Erik Harrison

    Thanks for the notification Peter.

  192. Harry Musson

    Thanks for the info Peter

  193. Willian

    tks

  194. Abdul Rahiman

    Thank You Sir

  195. Barb

    Thank you!

  196. Kandace Rogalski

    Thank you.

  197. Biometromed s.a.s.

    Thank you

  198. Tammy ingalls

    Thank you for the heads up.

  199. Kenny

    Thank you

  200. Wayne

    Thanks for the notification. Hope this improves the email speed!

  201. Admin

    Thanks for informing

  202. Vishal Bhatt

    thanks for the update

  203. Chetan

    Thanks

  204. jangam p.v.

    hope for the best.

  205. John

    Thanks for informing us.

  206. Beulah Williams

    Thank you for the update.

  207. Tamika Chandler

    Thank you for the update.

  208. Igor Barreto

    Thanks

  209. Rasmus

    Hi, we are several mail account with you and suddenly today all mails older than 24h are gone. In all our accounts….how do we find those mails again and where have they gone?

    Please, let me hear from you as soon as possible.

    • Peter Balaji

      @Rasmus, I have escalated the reported issue to my team and they should have contacted you by this time.

  210. Kwabena Oteng

    Well Noted Peter

  211. mahbod sadri

    tnx for notice

  212. tim lee

    what r u upgrading

    • Peter Balaji

      @Tim Lee, we will write a detailed post once the maintenance is completed. Appreciate your patience.

  213. Serdar GENC

    Thanks…

  214. Rahul Sharma

    Thanks for update, Hope service will be more fast….

  215. Ammar Jasril Bin Jamil

    Thanks

  216. Princerosario

    Thanks for the information.

  217. Linad K Shamsudeen

    thanks for the update, and appreciable………..

  218. Krishna

    Thanks for the header notification Balaji

    Ravi Krishna
    Business Development Manager
    Instancy Inc – eLearning Platform and Software

  219. tim lee

    Thanks for the info regarding probs – no doubt you will tell us when comleted

  220. martyn mcmahon

    Thank you for the heads up

  221. Kiran Babu

    Thanks for the update, I like the way you show the maintainance window.

  222. Luka Vr?uka

    Thank you on in time information!

  223. Genus Johnson

    Thanks

  224. Bethuel

    I am unable to access my database please assist

    • Peter Balaji

      @Bethuel, Let’s connect. I’ll e-mail you.

  225. Afsal K

    Good,
    thanks 🙂

  226. myoungkuk

    good update

  227. David

    Thank you for letting us know 🙂

  228. Kunalchand Dadwal

    Thanks for the intimation Peter. Zoho Rocks….!!!!

  229. scott

    cheers

  230. oyigoga daniel

    does this mean we can attach and send files of 50MB above? because i can not send attachments of 50MB and above.

  231. Pascal

    Thank you for the information.
    I appreciate

  232. Eduardo Castro

    Let’s go Zoho! A great product.

  233. Angelo

    Zoho è molto buono come prodotto, non direi lo stesso per Zoho invoice, dal quale mi aspetto un aggiornamento nel modulo fattura , che rimane irregolare in Italia!

  234. Basil Aharanwa

    Thanks for the notification. Any effort to give us the best service is welcome.

  235. sujit

    thanks for informing

  236. adam Grant

    Sent information to users

  237. abdullah

    ok

  238. shaival

    Dear Sir,
    Thanks for the Update.

  239. Komal Preet

    Thank you for the prior intimation; appreciate it.

  240. Yohan

    We hope my existing ticket is safe 🙂 Thanks for the information.

  241. mannie

    hello
    I want to know why the maximum of our E-mail is just 30? how can i set to increase the number one day i can send e-mail ?

    • Peter Balaji

      @Mannie, I believe your question is related to Zoho CRM. During free trial we allow to send 30 mass e-mails to test. Once you move to paid plan, the numbers would go up.

  242. Prasad

    Good luck

  243. ryan

    thanks a lot

  244. KUTUBUDDIN HASAN

    Thanks for the Update.

  245. Kamran Miri Lavassani

    Zoho is the best as always ….

    • steve burgess

      hi I cannot find setup on my menu or help, is this a temporary thing due to mainataince?

      • Peter Balaji

        @Steve, I’ll have someone call you asap.