If you have multiple domains, which you want to host with Zoho, you can opt for domain aliasing option.Enterprises or organizations, which want to trial Zoho Mail, before switching the service, can opt for domain aliasing or subdomain stripping option, which allow you to trial Zoho Mail, without disturbing the current set up.
In case you are looking for a new domain for your business, you can buy a domain through Zoho and have it pre-configured for Zoho Mail. Learn more.
Domain aliasing is the process of mapping a new domain as an alias to an existing domain that is already configured in Zoho. This ensures the automatic delivery of emails addressed to new aliased domain to the corresponding accounts in the existing domain.
Ex: Suppose you have set up mydomain.com, and have already configured email accounts based on the domain in Zoho to receive emails. You can add a new alias domain 'newdomain.org' and map it to 'mydomain.com', without having to set up new accounts/ aliases for newdomain.org domain.
To add a domain as an alias domain, the email hosting status should be disabled for the domain. Only the email hosting disabled domains will be displayed in the drop down to configure domain aliases.
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Subdomain stripping is the process of removing the subdomains from the main domain and delivering the emails to the main domain directly. Suppose, you have configured your subdomain child.mydomain.com to deliver emails to Zoho servers, any email delivered to the address email@example.com will be delivered to firstname.lastname@example.org automatically, if subdomain stripping is enabled for the domain mydomain.com.
Suppose the primary domain is zillum.com and the admin wants to configure sales.zillum.com for your sales related email accounts, support.zillum.com for your support related email accounts, etc. You need not specifically create aliases based on these subdomains, but simply enable subdomain stripping for zillum.com. In that case, the emails to sales.zillum.com or support.zillum.com will automatically be delivered to the corresponding zillum.com accounts.
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Any email delivered to email@example.com will be automatically delivered to firstname.lastname@example.org, after stripping the subdomain.
You can ideally use the Subdomain stripping option, for trial using Zoho Mail. You need not change the MX records of your actual domain, but just need to create and update the MX records for a subdomain, say zoho.yourdomain.com. By this you can complete all the other set up tasks like adding/ verifying the domain, creating user accounts etc, without pointing the MX records. You can enable email forwarding for some selective accounts, from @yourdomain.com to @zoho.yourdomain.com, until you decide to change the MX records of the actual domain.
Alternatively, you can also create specialized subdomains like sales.yourdomain.com, support.yourdomain.com etc for functional requirements and publish the email addresses based on those subdomains in your websites etc. Once the email delivery for the special domains has been configured, the emails delivered to Zoho will be routed to the corresponding accounts in yourdomain.com. This will help you to easily filter out emails from different sources, to the same account.