Being able to find exactly what you’re looking for is a wonderful thing. Being able to do so faster is priceless. Your email app’s built-in search is probably one of those things you don’t quite pay attention to, until one day it fails you miserably in your hour of need. The new search in Zoho Mail is not only faster, but also easier to use and more reliable. Better yet, it’s smarter. So here are eight reasons why the new search in Zoho Mail is exactly what you’ve been looking for.
- Keeping it simple: There’s no more “basic” and “advanced” search—we just have one dynamic search bar, and it’s better than ever before. But while it is more powerful and sophisticated, it doesn’t come at the cost of simplicity. Read on to see how.
- We call it “Search on-the-go”: Previously, apart from typing in my search query, you’d also need to use the mouse or the trackpad to select options and/or filters, from the ‘advanced search’ menu. With the new search, you get filter suggestions as you start typing, so you can select one by just using the arrow keys. Just stick to the keyboard, and your search becomes a little bit easier.
- One search to find them all: Your Zoho Mail account is in fact Mail, Streams, Calendar, Notes, Tasks, Bookmarks, and Contacts all rolled into one. The new search now pulls results from any/all of these apps. Even better, there are dedicated search filters for each app, for a more granular and contextual search. Want an example? You can search in Tasks based on who a task has been assigned to, or for events in Calendar based on the location of, say, a meeting.
- There’s more where that came from: If you’ve come to the search bar, you probably need some help. Well, Quick Access is all the help you need. Find frequently searched for options, such as “change password” or “add new account”, without scouring through multiple menus and settings. Just seek and ye shall find.True story: I was in my Sent folder the other day when I was surprised to find an email that I had apparently sent (which I was sure I hadn’t). It looked suspicious, so I walked over to our anti-spam team and asked them about it. They figured out that it was just an innocuous read receipt, so all I had to do was disable read receipts to avoid setting off such alarm bells in the future—but then I asked myself, where do I find the read receipt setting? You guessed it—I started typing “rea” in the search bar, and “Read Receipt” came up right under Quick Access.
- “How’d I do that before…?”: Here’s something to help you along the way while you get the hang of things with this new search—you can simply run a past search again using the History option. So if you ever find yourself racking your brain to figure out how to run “that one search,” just know this: the search bar remembers.
- “That’s not what I meant!”: Many of us have trouble letting go. So we hoard stuff. For your inbox, that means you’ve probably got emails since the beginning of time. Search results gone wrong in your inbox means you’re looking at a ton of irrelevant, useless stuff; and that could get really frustrating when you’re trying to find that one important email from last month that you were supposed to follow up on. So we’ve put in some thought to understand what users search for, and how they use search to find what they’re looking for.
Driven by that, we’ve made the new search smarter so it can auto-suggest the right search filter(s), making sure you use the most effective means to find what you’re looking for. What this means for users is that they can get their hands on what they need, that much faster. For example, with Mail selected, search suggests three potential filters before you even type anything. Start typing in the search bar, and search suggests as many as nine possible ways of using the search string you’re entering in.
- When in doubt, daisy chain: The icing on the cake of having these many filters, is that you can narrow your search down to fewer, more accurate results. How? You combine multiple filters at the same time.
- (Another) True story: A colleague asked me, “Navaneeth, how do I find a Streams post that I made, where I tagged [person X]?” At that point, I actually hadn’t gotten a chance to use the new search for Streams yet. I thought I’d give it a shot anyway: “Okay, select Streams from the drop-down in the search bar, and choose ‘posted by.’ Enter in yourself, combine that with ‘@mentioned’ and enter in [person X].” I kept my fingers crossed as she did as I instructed, and hit enter. “Yep, got it. Thanks!” Voila! Now that’s what I’d call intuitive. It just works the way you, me, or anyone else would think it should.
So there you have it—that’s the new search in a nutshell. And it’s available starting today. That’s a major overhaul of search in Zoho Mail, and we believe it will make life a lot easier for all our users. Give it a spin, and let us know what you think in the comments down below.
(Zoho Mail is a part of Zoho Workplace, a comprehensive suite of nine productivity and collaboration tools for your business.)
UPDATE: We have pushed out another update to fix the issues reported by some of the users here; you might be prompted to refresh your inbox for the changes to take effect. The new search should work just fine after a simple refresh. We regret the inconvenience caused.