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Is there a time limit to raise a dispute?

Yes, there is a time limit for raising a dispute, and it varies depending on the payment method:

  • UPI and Net Banking: Typically 15–30 days from the transaction date.
  • Cards: Generally 2–3 months after the transaction date.

Note: Confirm this duration with your card network or bank, as these time frames can vary slightly.

If you notice an incorrect order or unauthorised transaction, it’s always advisable to act as early as possible by contacting the business directly. Many issues can be resolved this way without escalating to a formal dispute.

If the issue is unresolved or you’re unable to contact the business, you can raise a dispute to formally initiate the process.

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