What is Zoho Forms?
Zoho Forms is a free online form builder tool that helps businesses and individuals create, share, and manage forms for various data collection purposes, such as collecting customer feedback, managing event registrations, streamlining applications, and more.
How is Zoho Forms different from any other form builder?
Choosing the right form builder comes down to balancing simplicity with advanced business functionality, and this is where Zoho Forms truly differentiates itself from other tools. Unlike simpler solutions, Zoho Forms is designed as a powerful data collection and workflow automation platform. It provides robust features for complex business use cases, like multi-level approval workflows, an excellent offline mobile app, built-in analytics and more.
Have a look at how Zoho Forms holds its ground against other online form builders:

Built for businesses big and small
Dynamic features that are designed to simplify data collection for small-scale businesses and enterprises alike.
AI forms
Effortlessly generate tailored, mobile-responsive forms in seconds by simply describing your needs with the new AI form maker.

Worldwide payments
Allow respondents to send payments for orders, registrations, and donations through secure payment gateway integrations. Zoho Forms supports third-party payment merchants including PayPal, Stripe, Razorpay, and more to make the payment process safe and easy for both users and their customers.

Mobile and offline forms
Your business never halts even when you're offline. With the Zoho Forms mobile app, you can receive form responses while you're on-the-go with the offline forms feature. Form responses get synced when you're back online.

Approval workflows
Set up a multi-level approval system to process form submissions and automate subsequent workflows efficiently.
Instant notifications
Keep respondents and teammates in the loop. Send instant notifications via WhatsApp, Email, SMS, and push notifications on your mobile app.

150+ Smart integrations
Efficiently automate workflows by routing form submissions to integrated apps. Zoho Forms offers 20+ native integrations and 150+ integrations using Zoho Flow.

Theme editor
Design the perfect form for your website and add key branding elements to make it your own.

Reports and analytics
Gain valuable insights with detailed reports and analytics. Track responses, monitor trends, and make data-driven decisions. Zoho Forms provides the tools you need to analyze your data and optimize your strategies.
Conditional logic and rules
Land respondents on the right question or page, based on their previous answers. Redirect customers to relevant webpages, assign tasks, and set up rule-based workflows with simple configurations.
A quick glance at our history : Feature Milestones (2015 – 2025)
Since its launch in 2015, Zoho Forms has evolved from a basic data collector into a powerful, secure, and intelligent platform. We'd like to highlight the critical milestones- from core rules and mobile apps to advanced security, AI, and workflow automation- that defined our journey from simple form builder to a comprehensive business solution. View the Zoho Forms Timeline
- 2015Inauguration & Core Release (24 fields, All Entries, Field Rules, Form Rules, Redirections)Initial Integrations Phase (CRM, Google Sheets, SalesIQ, Campaign)Mobile Apps launch on iOS and Android
- 2016Offline Forms capability (Mobile App)
- 2017Integration with ZapierForm Language translations (Japanese, Chinese, German, etc.)Integrations with Zoho SalesIQForm Audit
- 2018Collect payments With RazorpayIntroducing Zoho CRM Field in Zoho FormsGeolocation captureTerms & Conditions fieldZoho Sign integrationManage Form Attachments (Zoho Docs, Dropbox, Google Drive)
- 2019UTM trackingGoal tracking with Google Analytics and Facebook PixelDomainKeys Identified Mail (DKIM)Right to left (RTL) text input
- 2020Collect payments through PayPal CheckoutCollaborative form buildingReview Form Submission summaryBigin Integration
- 2021Form Language Translation (Refinements)Google Tag ManagerOrganization Level AuditRecord AuditOTP Verification (via email)
- 2022OTP Verification via SMSAdvanced Rules (AND/OR logic)New UI for All Entries & Reports
- 2023Zoho Forms – Zoho Flow IntegrationAdvanced Analytics launch
- 2024Advanced ApprovalsChoice-based Field RulesWCAG 22-AA compliantDynamic Prefill webhookAdvanced Email EditorAI Forms
- 2025Convert PDFs and images to forms instantlyGrid FieldSupport for multiple WhatsApp Business AccountsSmarter spam protection with Google reCAPTCHA v3Coupon support in Stripe Checkout payment gatewayCloudflare Turnstile added to Spam Control
Meet the faces behind the forms
Secure for businesses worldwide
Enterprise-grade security with encryption at rest and in transit
Role-based access controls and detailed audit logs
GDPR, HIPAA*, and ISO compliance supported (*on eligible plans)
Hosted on secure, globally distributed data centers
Inclusive form access and global accessibility standards with WCAG‑compliant features like screen reader compatibility, logical keyboard navigation, high‑contrast visuals, and error highlighting
Designed to help you meet regulatory standards without compromising productivity



