Use Zoho Flow to integrate Freshservice with Slack, in atleast 185 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

Send Slack messages for new tickets in Freshservice

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Didn't find the integration you are looking for? Create one yourself.

All Triggers - A trigger kickstarts the flow

Updated problem

Triggers when any detail of a problem is updated

Problem created

Triggers when a new problem is created

Updated release

Triggers when any detail of a release is updated

Updated ticket

Triggers when any detail of a ticket is updated

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Updated user

Triggers when any detail of a user is updated

Release created

Triggers when a new release is created

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Channel created

Triggers when a new channel is created

User added

Triggers when a new user is added

Message posted to private channel

Triggers when a new message is posted to the selected private channel

Message starred

Triggers when a message is starred

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All Actions - Action are the automated tasks

Create asset

Creates a new asset

Create problem

Creates a new problem

Create release

Creates a new release

Create department

Creates a new department

Create requester

Creates a new requester

Create ticket

Creates a new ticket

Create contract

Creates a new contract

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset

Fetches an existing asset by either its name or ID

Fetch agent

Fetches an existing agent by email

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch department

Fetches an existing department by its name or ID

Create reminder

Creates a new reminder

Fetch user - By username

Fetches the details of an existing user by username

Send public channel message

Sends a message to the selected public channel

Set channel topic

Sets the topic for the selected channel

Send private channel message

Sends a message to the selected private channel

Update profile

Updates the profile information for the selected user

Fetch user - By name

Fetches the details of an existing user by name

Send direct message

Sends a direct message to the selected user

Create channel

Creates a new public channel

Fetch user - By ID

Fetches the details of an existing user by ID

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What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Louis CastellanoCEO, Lakeside CNC Group

“In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore.” Know more

Watch Zoho Flow in action