Freshservice

Use Zoho Flow to integrate Freshservice with 400+ apps without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect Freshservice with your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Prebuilt Freshservice integration flows to get started

Send Slack messages for new tickets in Freshservice

Use this flow

Create Trello cards for new tickets in Freshservice

Use this flow

Create Freshservice tickets for entries in Zoho Forms

Use this flow
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What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Categories : Server Monitoring, Customer Support

Triggers

Problem created

Triggers when a new problem is created

Release created

Triggers when a new release is created

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Updated ticket

Triggers when any detail of a ticket is updated

Updated user

Triggers when any detail of a user is updated

Updated release

Triggers when any detail of a release is updated

Updated problem

Triggers when any detail of a problem is updated

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Actions

Create problem

Creates a new problem

Create department

Creates a new department

Create ticket

Creates a new ticket

Create release

Creates a new release

Create contract

Creates a new contract

Create asset

Creates a new asset

Create requester

Creates a new requester

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch department

Fetches an existing department by its name or ID

Fetch asset

Fetches an existing asset by either its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches an existing agent by email

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What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

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Testimonial

Derek MurashigeCIO, Western Container Sales

“With webhook support and a rich ecosystem of business apps, Zoho Flow has helped us automate our order fulfillment process, and allowed us more control over data and its movement across apps. The platform is very intuitive and easy to use.”

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How Zoho Flow Works

Zoho Flow is an integration platform that lets you create smart workflows among your cloud apps. It works on the basis of a trigger that sets your workflow in motion, and a series of actions that automatically execute as a result of the trigger.

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