Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Category : Server Monitoring, Customer Support
Triggers when a new ticket is created
Triggers when a new user is created
Triggers when a new problem is created
Triggers when an existing ticket is updated
Triggers when an existing user is updated
Creates a new ticket
Creates a new requester
Creates a new problem
Updates the details of an existing ticket
Fetches the details of an existing ticket by subject, requester ID, or requester email address
How Zoho Flow Works
Zoho Flow is an integration platform that lets you create smart workflows among your cloud apps. It works on the basis of a trigger that sets your workflow in motion, and a series of actions that automatically execute as a result of the trigger.