Integrate Aircall with Zendesk
Send information between Aircall and Zendesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Aircall and Zendesk
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Supported triggers and actions
Integrate Aircall and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Assigned call
Triggers when a call is assigned to someone
New contact
Triggers when a new contact is created
New outbound call
Triggers when there is a new outbound call
New voicemail
Triggers when there is a new voicemail
Call ended
Triggers when a call ends
New missed call
Triggers when there is a new missed call
Tagged call
Triggers when a call is tagged
Updated contact
Triggers when a contact is updated
New inbound call
Triggers when there is a new inbound call
Commented call
Triggers when a call is commented on by someone
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create tag
Creates a new tag
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Update contact's email address
Updates the email details of an existing contact using its entry ID
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Aircall?
Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
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Head of Operations, AAA Band Rentals
