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Create Zendesk tickets when chats are missed in Zoho SalesIQ
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Popular integrations
Zendesk
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers. Category : Helpdesk, Customer Support, Popular
Zoho SalesIQ supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation completed
Triggers when a conversation is completed. Available for SalesIQ Enterprise users only.
Conversation rated
Triggers when a conversation is rated. Available for SalesIQ Enterprise users only.
Conversation created
Triggers when a new conversation is created. Available for SalesIQ Enterprise users only.
Conversation missed
Triggers when a conversation is missed. Available for SalesIQ Enterprise users only.
Operator added
Triggers when a new operator is added
All Actions - Action are the automated tasks
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Send message to latest conversation
Sends a message to the latest conversation
Disable department
Disables the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Categories : Zoho, Customer Support, Websites, Marketing Automation
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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