Use Zoho Flow to integrate Freshdesk with 800+ apps without writing code. Automate any tasks that keep you away from what you do best.
CONNECT
Connect Freshdesk with your apps and move data seamlessly
AUTOMATE
Automate redundant manual tasks and save your precious time and effort
ORCHESTRATE
Orchestrate your business process by integrating the apps you use efficiently
Explore prebuilt Freshdesk integration flows to get started
Add new Freshdesk tickets for new submissions on 123FormBuilder
Use this flow
Get notifications on Zoho Cliq for new Freshdesk tickets
Use this flow
Create new tickets in Freshdesk from Zoho Forms submissions
Use this flowDidn't find the Freshdesk integration you are looking for? Create one yourself.
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Freshdesk supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact details are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Customer created
Triggers when a new customer is created
All Actions - Action are the automated tasks
Add notes to ticket
Adds private or public notes to the selected ticket
Create company
Creates a new company
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches a specific ticket status by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status
Fetches a specific ticket status by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches a specific ticket priority by label
Fetch company
Fetches the details of an existing company by domain
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority by ID
Fetches a specific ticket priority by ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Categories : Customer Support, Popular
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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