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Tech Talk Down Under
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customer satisfaction

9 posts
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  • Business

Why social media should be part of your customer service strategy

  • Posted on May 17, 2023May 17, 2023
  • by Narmadhaa
  • 4 minutes read
photo of an open laptop with a few charts on the screen
  • Business

How website analytics can boost your sales, marketing, and customer service operations

  • Posted on February 13, 2023February 13, 2023
  • by Narmadhaa
  • 5 minutes read
image of a bunch of baloons with smiley faces on them
  • Business

How you can provide a great customer experience as a small business

  • Posted on November 04, 2022November 04, 2022
  • by Narmadhaa
  • 5 minutes read
photo of two plain packaging boxes with a smiliey each on their name label
  • Business

9 challenges for ecommerce businesses and ways to overcome them

  • Posted on August 26, 2022August 26, 2022
  • by Narmadhaa
  • 10 minutes read
a black telephone receiver with its cord extending to the end of the picture
  • Business

Why SMEs should focus on retaining customers in an uncertain operating environment

  • Posted on April 11, 2022April 11, 2022
  • by Narmadhaa
  • 3 minutes read
photo of a man's hand holding out a bread crumb to a undecided bird
  • Cloud

How the SME and cloud provider relationship will evolve as COVID-19 regulations ease

  • Posted on March 31, 2022March 31, 2022
  • by Narmadhaa
  • 3 minutes read
image of a group of people sitting on a rectangular table, some working with headphones on, some discussing
  • Business

How CRM software can help your small business embrace digital transformation

  • Posted on November 15, 2021November 15, 2021
  • by Phil Hassey
  • 4 minutes read
image of a toy piggy bank with its head down, resting on coins
  • Business

AI improves our banking experience, but will it replace humans?

  • Posted on August 11, 2021August 11, 2021
  • by Narmadhaa
  • 6 minutes read
image of a woman's hand flipping through comic books in a shelf
  • Business

How to choose a CRM that'll help your small business thrive

  • Posted on July 08, 2021July 08, 2021
  • by Narmadhaa
  • 6 minutes read

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A publication for technology professionals down under. We offer opinion pieces and how-to guides on running a business in our corner of the world. Owned and managed by Zoho Corp. Pty. Ltd.

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