Features Reports and Dashboards

Measure. Improve. Repeat.

Use detailed reports to understand your team's performance. Built-in dashboards help you track and improve your service using the most common metrics. Get additional statistics by creating your own reports as well.

DashboardsReports

Measure customer happiness.

You can't improve what you don't measure, especially when it comes to customer happiness.Survey customers to find out how happy they were with your service. Chart your performance with quantitative ratings and review detailed feedback to determine how you can improve. Learn More

Data at your service.

Zoho Desk comes with a set of built-in reports to help you track important data. Use these reports to track your team's performance and improve your customer service.

Get the most out of your metrics.

You understand your support team better than anyone. That's why Desk lets you make your own reports to track the metrics important to you.

Hello, your Daily Digest is here!

Schedule Desk to email you reports automatically, so you don't have to waste time looking for information. Start each day knowing how well your team is doing.

Back your decisions with the right numbers.

Take a quick look at the Zoho Desk's Professional Plan.

Sign up for a free trial No credit card required. No software to download.