The Zoho Desk team is excited to announce that we have been recognized as an August 2019 Gartner Peer Insights Customers’ Choice for CRM Customer Engagement Center. The Zoho Desk team takes great pride in this distinction, as customer feedback continues to shape our products and services.

According to Gartner, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Here are some excerpts from customers that contributed to the distinction:

Overall Reviews

Specialized Usage Reviews

Help Desk Capability Reviews

Read more reviews for Zoho Desk here.

Everyone at Zoho Desk is honored to be named as an August 2019 Customers’ Choice for CRM Customer Engagement Center.

To all of our customers who submitted reviews, thank you! These reviews shape our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit the Customers’ Choice landing page on Gartner Peer Insights.

If you have a Zoho story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.

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