IT asset management (ITAM) helps organizations meet their goals by providing visibility and control over hardware, software assets.. By managing these assets throughout their lifecycle, organizations can optimize their IT investments, reduce costs, and ensure compliance with regulatory requirements.
The ITAM process typically includes four main activities: discovery, inventory, classification, and disposition. Through these activities, organizations can gain a complete understanding of their IT assets and make informed decisions about how to best utilize them. Additionally, by implementing an effective ITAM program, organizations can improve their overall operational efficiency and better align their IT resources with their business objectives.
An effective ITAM program requires close collaboration between the IT department and other business units such as procurement, finance, facilities and HR. In many organizations, ITAM is managed by a dedicated team of professionals who are responsible for all aspects of asset lifecycle management.
However, in smaller organizations, ITAM may be handled by individual administrators or incorporated into other IT operations such as help desk or desktop support. Regardless of how it is organized, ITAM should be aligned with the overall business strategy in order to be most effective.
Benefits of IT asset management tools
- Keep track of your hardware and software inventory, so you always know what you have and where it is.
- Save money by keeping track of license renewals and alerting you when a piece of software needs to be upgraded.
- Increase efficiency by automating tasks such as patch management and software deployments.
- Improve security by providing a single point of control for all your assets and ensuring that only authorized users have access to sensitive data.
- Seek valuable insights into your usage patterns and help you to make better decisions about future purchases.
There are many IT asset management software on the market. So, how do you choose the best one for your organization? The answer depends on your specific needs. Do you need a comprehensive solution that covers all aspects of IT asset management? Or are you looking for something more focused, such as a tool that primarily manages inventory? Once you've determined your needs, you can start evaluating different software solutions. To make your search easier, we've compiled a list.
The top 7 best IT asset management softwares
ManageEngine Asset Explorer
Solarwinds Service Desk
Servicenow Asset Management
IBM Maximo Asset Management
Zoho Creator IT Asset Tracker
By the end of this article, you'll have all the information you need to choose the best IT asset management software for your business.
ManageEngine Asset Explorer
ManageEngine AssetExplorer is a comprehensive IT asset management software that helps organizations track and manage their hardware and software assets. Key features include:
- Asset Discovery: Identify all the devices connected to your network, including laptops, servers, printers, and more.
- Hardware and Software Inventory: Get an up-to-date inventory of all your organization's hardware and software assets.
- Software Licensing: Keep track of your organization's software licenses and ensure compliance with license agreements.
- Asset Lifecycle Management: Manage the entire lifecycle of your assets, from procurement to retirement.
While ManageEngine AssetExplorer has many features that make it a powerful asset management tool, there are some shortcomings that users should be aware of. Foremost, the software is not particularly user-friendly, and it can be difficult to navigate. Additionally, the software doesn't have a built-in help function, which can make it difficult to troubleshoot issues. While these shortcomings should be taken into consideration, ManageEngine AssetExplorer still has many features that make it a valuable IT asset management tool.
Solarwinds Service Desk
Solarwinds Service Desk is a cloud-based help desk and customer service solution that gives businesses a central location to track, manage, and resolve customer inquiries. The software is designed to streamline customer service operations and improve customer satisfaction levels. Solarwinds Service Desk includes a number of features that make it an effective tool for managing customer service operations, including:
- A ticketing system that allows businesses to track and resolve customer inquiries in a timely manner.
- A knowledge base that provides access to frequently asked questions and solutions to common problems.
- A reporting system that helps businesses to track and measure customer service performance.
Solarwinds Service Desk is a comprehensive solution that can help businesses to improve their customer service operations. The software includes great features that businesses need to streamline their customer service processes and improve customer satisfaction levels to a great level.
Some shortcomings of this tool is the lack of integration with third-party tools. This means that if you are using any other tools for your IT needs, you will not be able to integrate them with Solarwinds Service Desk. This can be a major inconvenience and may lead to inefficiencies in your workflow. Additionally, Solarwinds Service Desk does not offer a free trial period. This means that you will have to pay for the service before you can even try it out. While the pricing is reasonable, it maybe a deterrent for some users who are not sure if they want to commit to the tool.
However, Solarwinds Service Desk is an IT asset management essential tool for any business that wants to provide excellent customer service.
ServiceNow Asset Management
ServiceNow Asset Management is a cloud-based solution that helps organizations track and manage their assets in a single system of record. The solution provides a complete view of an organization's assets, including their location, status, costs. It also includes,
- The system provides a central repository for all asset information, making it easy to track and manage assets across the enterprise.
- Servicenow Asset Management includes a variety of features to help organizations keep track of their assets, including asset tracking, inventory management, and asset lifecycle management.
- The system also offers integration with other Servicenow applications, such as Service Catalog and Service Portal, to provide a complete asset management solution.
ServiceNow IT Asset Management is a powerful tool that can help your business manage its assets more effectively. It provides an easy-to-use interface, comprehensive reporting capabilities, and a variety of integrations that make it the perfect solution for businesses of all sizes.
However, ServiceNow only allows for a single point of entry for assets, meaning that all asset data must be manually entered into the system. This can be time-consuming and error-prone, particularly for organizations with large and complex asset portfolios.
IBM Maximo Asset Management
IBM Maximo IT Asset Management is a robust and scalable software solution that helps organizations manage their physical assets effectively and efficiently. Maximo Asset Management provides a complete view of an organization's assets, from planning and procurement through to maintenance and disposal. Their core features include,
- A centralized view of an organization's assets, helping managers to make informed decisions about maintenance, repairs, and replacements.
- Work order management, asset tracking, and condition monitoring that can help to reduce downtime and improve asset utilization.
- Cloud-based or on-premises solutions.
IBM Maximo Asset Management is a powerful tool that can help your business manage its assets more effectively. With the right configuration and customization, it can streamline asset management processes for your company and save you time and money.
One of the biggest issues users have with Maximo is that it can be challenging to learn and use. The program is very complex, and there is a lot of functionality that users may never need or use. As a result, many users find Maximo to be overwhelmings and difficult to navigate. Despite these drawbacks, IBM Maximo remains a popular asset management solution for many businesses. Those who are willing to put in the time to learn the program often find it to be a valuable tool for managing their assets.
Oomnitza IT Asset Management Software is a powerful and easy-to-use tool that helps you keep track of all the hardware and software in your network. The software provides a centralized repository for all IT assets, software licenses, and compliance information. Key features include,
- Tracks and monitors all hardware and software in your network
- Easily see which assets are approaching end of life
- Get real-time alerts when an asset is removed from the network
- Schedule automatic reports to keep track of changes in your IT environment
- Gain insights into asset utilization and trends
If you're looking for a comprehensive and user-friendly IT asset management software, Oomnitza is an excellent option. With its wide range of features, easy-to-use interface, and affordable plans, it's hard to go wrong with this software. One shortcoming is that the software can be slow and difficult to use, especially for businesses with large numbers of assets.
Vanta is a cloud-based IT asset management software that helps organizations track and manage their hardware and software asset life cycles. Vanta provides organizations with comprehensive visibility into their IT asset portfolio, including,
- Real-time data on licenses, compliance, and spending. With Vanta, organizations can optimize their IT investments, reduce costs, and improve operational efficiency.
- The software provides a central repository for all asset information, including purchase dates, warranty information, and serial numbers.
- Vanta also includes features for tracking asset utilization and depreciation.
- On-premise and cloud-based versions
- Free trial period so that companies can try the software before making a commitment.
Vanta IT Asset Management Software is a great tool that can help any business keep track of their inventory. Not only is it user-friendly, but it also has a lot of features that businesses can take advantage of.
One issue is that the software does not provide a way to track dependencies between assets, which can make it difficult to understand how changes to one asset will impact other assets. However, with the ability to track inventory levels, set up alerts, and generate reports, the Vanta IT Asset Management Software is a valuable asset for any business.
Zoho Creator IT Asset Tracker
Zoho Creator IT Asset Tracker helps businesses keep track of their IT assets and provides valuable insights into usage patterns. The software offers a centralized view of all assets and their current status, making it easy to identify and resolve issues. The features include,
- Keeping track of all your hardware and software assets in one place
- Real-time reports on asset utilization and status
- Accessing granular details on each asset, including location, owner, and warranty information
- Automating asset tracking processes with built-in workflows
- Ensuring data security with industry-standard encryption and role-based access control
If you're looking for a powerful asset tracking solution, Zoho Creator's IT Asset tracker is definitely worth considering. Additionally, Zoho Creator is a low-code platform that enables you with unlimited customisations, so you can tailor your applications to meet your specific needs.
One challenge with this tool is that, it's not a dedicated IT Asset Management tool unlike the other products in this blog. Zoho Creator is a low-code platform in which the IT asset tracker is a independent app.
However, with its easy-to-use interface and wealth of features, it's perfect for businesses of all sizes. Another major advantage of using Zoho is that it provides you with a comprehensive all-in-one business solution with over 50 integrated applications within the Zoho ecosystem and you can manage your entire business from a single platform. And with 24/7 customer support and 99.9% uptime, you can be confident that you're in good hands.
Must have IT asset management software features
- Ease of use: the software should be easy to install and use. It should have a user-friendly interface that is intuitive and straightforward.
- Compatibility: the software should be compatible with your existing IT infrastructure. It should be able to integrate with your existing systems and databases.
- Scalability: the software should be able to grow with your company. It should be able to support a large number of users and assets.
- Cost: the software should be affordable and offer a good value for the price.
While your specific needs will determine the best IT Asset Management Software for you, we believe that these seven products represent the current leaders in this market.