Whether it’s a startup or an enterprise company with more than a thousand employees, most businesses today struggle with one thing that directly or indirectly has an effect on overall revenue: collaboration.

Collaboration plays an important role in increasing productivity. There is no single department that works alone and no employee who can work completely independently. At Zoho, we have had a long struggle with collaboration. With more than 5,000 employees and offices in India, the United States, China, and Japan, communicating was difficult enough, let alone collaborating for work.

Collaboration has to be real-time and all-encompassing. People should be able to share files and make audio/video calls when they need to. Users should be able to view and share any type of information, right from their chat window. For example, if my manager wants the stats from last week’s email campaign, I want to be able to view those stats and share them without even changing tabs.  Leaving the chat window to find the file in other software, download it, and share it again is a waste of precious work time.

At Zoho, we’ve always believed in automating mundane tasks and making life easier for our customers. It’s not just about making life easy, but about saving working hours wasted searching through old emails, files, and links. To eliminate these hardships and to make work happen, we decided to create our ideal messaging software.

Introducing Cliq, our latest addition to the Productivity and Collaboration suite of products. Cliq is real-time messaging, file sharing, audio/video call-making software built for work.

Check out how Cliq has ensured that productivity and fun can coexist in your organization:

  1. Real-time messaging and file sharing – Real-time messaging between team members and departments allows for instant decision-making. Files of any format can be shared in the chat window in seconds.
  1. Public and private channels – There are group channels, official team channels, even channels for company-wide announcements. Create as many public and private groups as you need.
  1. Audio and video calls – Users can start an audio/video call right from their chat window. Primetime is a group video calling feature built exclusively for teams.
  1. Secure and searchable chat history – Business chats contain crucial and confidential information. Apart from being highly secure, Cliq’s advanced search lets you search and find any file or piece of text in your chat history, so you have easy access to it when you need it..


  1. Integration with other software – Cliq comes integrated with most Zoho apps and a lot of other applications you use at work everyday.


Bots at your command

 The simple scripted answer machines that we knew as chatbots are long gone. With Cliq, you can create useful, sophisticated bots that not only fetch information for you automatically, but can also perform actions like pushing/updating data to your online tools. Further, Cliq comes with a lot of features for automating mundane tasks.

CommandsShortcuts that you can use to perform your everyday tasks faster.


Message actions: Create your own options for your chat window. For example, you can include “Add to Google Drive,” along with other options like “Reply,” “Copy,” or “Forward'”.


Functions: With functions, you can create buttons in your chat window to perform actions in other integrated apps. For example, you can create a “Send Campaign” button to send an email campaign through MailChimp.


Bots:  With bots as your virtual assistants, you can automate boring tasks which could otherwise consume hours of your workday. From fetching daily news, to gathering reports on your sales, bots are there to help.


Cliq has a free plan that offers all the features an organisation would need. The paid “Unlimited” plan comes at $3 per user per month. Mobile apps are available on iOS, Android, and Windows platforms and native desktops for OS X, Ubuntu (64-bit) and Windows (64-bit), for free. Cliq will also be a part of Zoho One, and the Workplace bundle, an integrated suite of productivity and collaboration apps.



Try Cliq now and let us know what you think. We would love to hear from you!

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  1. CAN


  2. Anthony Markwort

    Is Cliq going to be a part of Zoho One ?

    • Harish

      Hi Anthony,

      Yes. Cliq is a part of Zoho One.


  3. Daffyd Can

    An excellent 3 minute read, that opened my eyes to the potential of the Cliq platform, within the Zoho systems that I have been given to work with. You truly raised my interest, expectations and enthusiasm, after a frustrating period of reading ‘Flash news’ , “It’s not you, it’s us: we’ll fix it soon” .. amplified by regional internet difficulties, after multiple most recent lightening strikes, on top of ‘shoddy’ workmanship from my IP ..

    I best start experimenting, coz’ it all sounds like some serious cross border collaboration will be within easy reach, finally. Here’s hoping for some great future teamwork,

    Thanks Harish,
    Best wishes

    • Harish

      Hi Daffyd,

      Thank you so much for the appreciation. We hope you love using Cliq. I am always here to assist you if you need any help getting started. You can find more information on the Cliq platform in this link: https://www.zoho.com/cliq/help/developers.html


  4. Rob

    Does this integrate with typical texting? In other words, can I use this service to send and receive cell phone text messages (SMS and MMS)?

    • Harish

      Hi Rob,

      We currently don’t have an integration with any SMS service to support SMS via Cliq. You can however, use our Cliq platform, which is powered by Deluge, to integrate Cliq with any SMS service provider with an open API. You’ll find more information about this here: https://www.zoho.com/cliq/help/developers.html

      Do let me know if you have any questions.


  5. Anil

    Started my trial today! Will revert with my feedback.

    • Harish

      Thanks, Anil. Let me know if you would like a quick one-on-one demo to get started.


  6. hooda medin

    awesom chatting

  7. Dennis Bannon

    Will this be made available under Zoho One?

    • Harish

      Hi Dennis,

      Yes, this will be a part of Zoho One.


  8. PMZ

    Will definitely try this out and recommend it to my Blog viewers

  9. mike

    I wanna try cliq. how to have it..


    We really love it, but we can’t configure sounds on mobile phones. The new messages don´t sounds

    • Harish

      Hi Jesus,

      You can configure the sounds on your mobile app. You will find it under Settings on your Cliq app.


  11. Anurag Gupta

    Sounds great ! Shall try and come back with feedback !

    Will be interested on ” Bot functionality and customization”

    • Harish

      Hi Anurag,

      Thanks for your interest in Cliq. We’d love to discuss how you can create and customize Bots for your organization. I’ll get in touch with you via email 🙂


  12. taha

    similar to slack

  13. christian

    hello, how many particpants for the video ?

    • Harish

      Hi Christian,

      Currently, the group video calling feature, Primetime, supports upto 100 participants per call. Let me know if you have any more questions.


  14. Deepak Bharadia

    How do you run a snap poll in Cliq?

    • Harish

      Hi Deepak,

      You can create snap polls, using the Cliq platform powered by Deluge. If you already know Deluge, this would be a piece of cake for you. We can help you with this. We’ll get in touch with you via email.