Do you often catch yourself wondering what your users think about your website or product? Are you constantly looking for ways to engage with your visitors? Wouldn't it be a game-changer if you could get feedback directly from them?
If you answered "Yes" to any of these questions, you're going to love what we've got for you.
Zoho PageSense now lets you create and conduct online polls on your website to collect visitor feedback. This way you get to find out what contributes to a great user experience directly from your website visitors.
A poll for every occasion
Whether it's a survey to gather feedback, a scale asking for ratings, or a questionnaire solely for the purpose of lead generation, PageSense has a poll for every one of your requirements. With 10 customizable question types, you can create a website poll within minutes.
You get to choose from the following types of polls:
Long Answers — Lets visitors type in their feedback and suggestions elaborately in multiple lines.
Short Answers — Comes handy when you want brief single-line answers from your visitors.
Check Boxes — Allows visitors to select multiple answers from the list of choices.
Radio Buttons — Limits visitors to selecting only one answer from the list of choices.
Net Promoter Score — Let visitors select a number that represents their opinion, and identify your brand's promoters, passives, and detractors.
Request Email ID — Comes handy when you want to collect your visitor's email address.
Likert Scale (5 point and 7 point) — A 5 or 7-point scale question, where the choices range from strongly agree to strongly disagree.
Star Rating — Visitors can rate a question using stars. You can use this to see the satisfaction levels of your visitors.
Smiley Rating — Allows visitors to convey their feelings through smileys. You can use this to see how your visitors feel about your product or service.
PageSense lets you customize your polls and tailor them to match your website's design. You have the option to choose the background color, theme, positioning, and branding that best fits your purpose.
PageSense also allows you to choose when you want to trigger the poll. This way, your users don't get ticked off thinking that it's an obtrusive obligation.
You can opt for one of the following triggers:
On page entry – Shows up as soon as a visitor lands on your website
On page exit intent – Is displayed when a visitor tries to leave your website
On page scroll – Is triggered when a visitor scrolls halfway down the page
On time delay – Appears after a visitor spends a certain amount of time on your site
On custom event – You get to specify what particular condition triggers the poll
Launch a poll in 4 simple steps
Creating a poll using PageSense is a breeze. All you need to do is
- Choose the poll type and add in your questions
- Select a theme and customize your widget
- Choose the devices and audience you want to target
- Finally, configure the target pages, and the trigger that should launch the poll
Launching a poll is this easy in PageSense.
Here's a detailed step-by-step guide to help you out with your first poll creation in PageSense - Create and launch a poll on your website
Powerful reports for effective analysis
PageSense's comprehensive poll reports will give you a detailed breakdown of all the responses. You can even view the respondent's country, device, browser, ratings, and feedback. You can also go one step further by filtering and segmenting the responses for an in-depth analysis.
Reasons to run polls on your website
Let's look at a few reasons you should run polls on your website:
Visitors feel valued
Polls will give your visitors a voice. In fact, they're cornerstones for creating a good customer experience. So creating a relevant poll with the right questions will show your visitors how much you value them by asking for their opinion.
Get to know your visitors
Polls serve as opportunities for you to interact with your visitors. You can learn more about them and get to know about their interests, expectations, likes, and dislikes. This way, it'll be much easier for you to target your marketing efforts in the right direction.
A self-evaluation medium
There's no better way to evaluate your website than running a survey asking for your visitor's genuine feedback. By questioning them about the helpfulness and relevance of your content, you can identify the areas that need improvement.
Contributes to product development
Everyone in your team gets a say when it comes to your product, but the most valuable opinion that needs to be taken into account is that of the one who's going to be buying and using your product. So running a poll and getting the honest feedback of your visitors can help you build a better product.
So get cracking! Use Zoho PageSense and craft hassle-free responsive polls for your visitors. Let us know how it helped boost your engagement in the comments below.