So you've moved your business onto the cloud, subscribed for a Google Apps account and provided your employees the benefits of interacting with customers on the web. But how do you manage the plethora of daily customer e-mails and support tickets? Tracking these discussions (who replies to whom and when) can quickly become a nightmare.
This is where
Zoho Support comes in. As a full-fledged, web-based help desk service, Zoho Support can ease your process of managing customer needs and add value to all of your hard work! So today, we here at Zoho are excited to announce our latest addition to the Google Apps Marketplace: Zoho Support.
The Google Apps and Zoho Support Integration now lets you:
Single sign on
for users to access Zoho Support directly from the universal navigation bar in Google Apps
Add users from Google Apps into Zoho Support
as support representatives
Import contacts from Google Apps
into Zoho Support as customers
To learn more about these features and more ways to use Zoho Support, check out
You could also check out the list of all