Introducing Cliq 5.0: An AI-driven and enterprise-ready solution

Introducing Cliq 5.0

We at Zoho Cliq are consistently working on reshaping team communication and collaboration, especially with the rise of remote and hybrid teams. We're always at the forefront of current trends, ensuring Cliq meets the ever-growing demand for seamless and effective communication.

Today, we're excited to introduce Cliq 5.0: An enterprise-ready and AI-driven solution designed to make your communication smarter and more efficient. Cliq 5.0 is tailored for enterprises with advanced AI features to make work effortless including additional features for smarter meetings, and a revamped developer platform. Dive in with us to explore all that's new!

Say hello to a more effective administration

For admins juggling the responsibilities of tracking user communication, user statuses, and more, Cliq provides enhanced control over an organization's data. Here's a closer look:

eDiscovery and DRP

Tackle litigation or regulatory inquiries with seamless evidence provisioning and maintain accurate records of your organization's data with eDiscovery and Data Retention Policies.

Audit trails

Audit Logs are your key to swift and precise oversight. Get a snapshot of all activities done by users across chats and channels at a glance, you can dive in for more details if required as well.

Usage reports

Communication tools get their effectiveness from how actively people use them. Admins can measure adoption rates and look at the number of hours spent on different interactions with usage reports. The usage reports will also give admins a clear picture of the organization's interactions, and how everyone uses Cliq. Armed with these insights, admins can refine and enhance communication.

Status configuration across the organization

Oversee status settings for your whole organization by customizing the availability text, setting time limits for each status, mandating activity statuses, and more.

Centralized management for your channels

If you're an organization admin seeking greater control over your channels, the centralized channel management in the admin panel is your solution. You'll gain granular control over every channel within your organization, allowing you to seamlessly perform detailed actions like adding or removing participants, and adjusting roles available to a channel admin, all from a single centralized location.

Here are more additions to calls and meetings

As mentioned earlier, Cliq is always at the forefront of current trends, ensuring it meets the ever-growing demand for seamless and effective communication.

Cliq rooms for hybrid teams

Although room solutions have been available for years, Cliq Rooms sets itself apart by making this feature accessible to everyone. With just an Android TV, you can turn any room into a smart conference room. Cliq Rooms bridges the gap between in-office and remote teams. Employees in the office can meet face-to-face and use a conference room's TV to connect with remote workers who join online.

Enhance virtual gatherings with live events

Host virtual live events for members of your organization seamlessly with the new live events feature in Zoho Cliq. Organizers have full control over the event. For example, they can move presenters onto the stage and manage intermissions with filler media. Moreover, employees can also join live events directly from their Cliq mobile app or the Android TV app, Cliq for TV.

A more intelligent Cliq with AI features

With its AI features, Zoho Cliq reshapes the way you communicate. Say goodbye to sifting through long meeting recordings, worrying about message tones, and reading endless unread messages. Here's how:

Meeting summary and action items

Never miss a detail again. You can review discussions seamlessly using AI-generated meeting transcripts. These features can also detect follow-up tasks within the content, ensuring every critical point is captured, and actionable insights are always at your fingertips.

Tone analysis and auto-correction for messages

Understand the tone of your texts and also receive feedback for refined communication.

Summary of unread messages

Have you ever missed a group chat for hours and returned to hundreds of messages to read? Don't worry; now, you can generate message summaries for unread messages to grasp the gist of the conversation quickly.

Step up your team communication with Cliq's collaboration enhancers

Set auto-replies when you're away

Set an auto-response once, and let Cliq handle the rest. Ensure your colleagues are informed about your unavailability and when you'll be back with the out-of-office responder.

Pin multiple messages in a conversation

When dealing with critical messages, it's rarely just one. You can now effortlessly pin multiple critical messages in a chat, ensuring important information always stays on top.

Revolutionize workflows and productivity

We've introduced new enhancements to the Cliq platform, enabling users to develop advanced extensions and tools. These additions amplify productivity and empower users to refine, customize, and perfect their workflows. Here are the additions:

  • Images and cards in widgets
  • Unfurl handler in extensions
  • Custom bot menu actions
  • New database fields
  • Webhook token revamp
  • New bot subscription model
  • Toggle input in forms

Other enhancements to Cliq

In addition to all these features, we have made other minor enhancements to our product, like one-on-one call recording, seamless presence for users within the organization, and bug fixes to improve your experience.

We are also introducing four different plans—Free, Standard, Professional, and Enterprise.

Here's what you need to know:

  • For our existing customers on the unlimited plan, you'll be able to enjoy the features of the professional plan but can opt to remain on your current unlimited pricing.
  • As for our bundles: The Cliq Enterprise plan is incorporated into the Zoho One bundle. The features of the Cliq Standard and Professional plans are integrated into the Standard and Professional plans of the Workplace bundle, respectively. Additionally, the Cliq Standard plan is also a part of the People Plus bundle.

Give these new features a try, and feel free to let us know your feedback by tagging us on social media.

If you are new to Zoho Cliq and would like to explore our product, sign up now.


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