How to Remote Access Without Installing Software

What is “Join via Browser” in remote access?

Zoho Assist will allow your clients or customers to connect to a remote support session directly through their web browser—no downloads or setup is necessary. This no download remote desktop approach is an easy way to remotely connect with your computer.

This comes in handy when:

• Downloads are restricted (like in corporate networks).
• You’re offering one-time instant remote support.
• The user isn’t tech-savvy or feels unsure about installing any cloud remote desktop software due to security reasons.

How remote access without download works?

• For the technician:
  • Log in to your Zoho Assist account: https://assist.zoho.com
  • Head over to the Remote Support tab.
  • Click Start Now to begin a new session.
  • Share the session ID and the link with the remote user.
• For the end user:
  • They click the link the technician sends or
  • use the session details shared with them to join the session via their browser.
  • Their browser may prompt them to allow screen sharing or permissions. Once that’s done, the technician can access the remote user's screen - no tech skills needed.

Why use browser-based & web-enabled solutions?

Benefits of using remote desktop without download & installation?

• Instant Access with Zero Setup: Technicians can start remote sessions immediately, without downloads, installations, or waiting time. This enhances productivity and allows for faster action in emergency support scenarios.
• No Installation or Admin Permissions Required: Users connect directly through their web browser, eliminating the need for software installation or elevated permissions. This streamlines session initiation and removes challenges for cautious users.
• Reliable Access in Restricted Environments: Technicians can assist users even in locked-down networks such as corporate offices, banks, hospitals, schools, and government organizations where downloads are blocked by IT policies.
• Faster Connections and Smoother Support: Connect to any device by sharing a secure link. With Zoho Assist's no-download remote desktop, troubleshooting is simplified, steps are minimized, chaos is reduced, and everyone has a frictionless experience.
• Cross-Platform and Device Flexibility: Technicians can assist users on any device with a modern web browser, including Windows, macOS, Linux, ChromeOS, and Raspberry Pi. Compatibility issues are completely eliminated in this no download remote session connect.
• Built-In Security with No Permanent Footprint:Each session ends automatically when the browser closes and is completely encrypted. Since no software is left on the device, security risks are reduced and user privacy is protected.

When installation is better?

Installation is better for both technicians and customers when consistent access, higher reliability, and deeper system control are required—especially in environments that demand speed, stability, and uninterrupted remote support.

• Unattended Remote Access: Access computers anytime without someone present to grant permission—ideal for after-hours maintenance, emergency troubleshooting, and managing remote servers.
• Recurring Support Sessions: Connect instantly with one click when you're managing multiple devices regularly. Skip repetitive setup steps like sharing session links and waiting for browser permissions.
• Advanced Features & File Transfers: Access full capabilities including large file/folder transfers with file directory access, remote printing, that is unavailable in browser sessions.
• Enterprise IT Management: Manage hundreds of computers from one dashboard. Centrally deploy updates, monitor system health, and automate maintenance tasks across your entire device fleet.
• Offline Preparation: Connect immediately when the internet returns in unstable network environments. Pre-installed agents eliminate download delays and ensures quick access during critical support moments.

How to Remote Control PC on the Browser Without Installing Software

Follow these simple steps to establish a remote control PC without installing software session using Zoho Assist:

• Start a Remote Session: Log in to your Zoho Assist account at https://assist.zoho.com and navigate to the Remote Support tab. Click the "Start Now" button to generate a new session.
• Share the Session Details: Once the session is created, you'll receive a unique session ID and a direct link. Share either the session ID or the link with the person whose computer you need to access.
• End User Joins via Browser: The end user clicks on the link you shared or visits the Zoho Assist join page and enters the session ID. No downloads or installations are required—they join directly from their web browser.
• Grant Permissions: The user's browser will prompt them to allow screen sharing permissions. Once they click "Allow," you'll be able to view their screen in real-time.
• Start Remote Control: You can now remotely control the PC, troubleshoot issues, guide the user, or perform necessary tasks—all through the browser with no install remote desktop required.
• End the Session: When you're done, simply close the session from your dashboard. The connection ends immediately, and no software remains on the user's device.

Supported Browsers & Devices

Best times to use remote desktop without installing software

• Helping users fill out forms or navigate websites
• Walk-throughs or quick training sessions
• First-time clients who just need basic troubleshooting
• Working with clients in high-security or locked-down environments (e.g., banks, hospitals, schools)

Why choose Zoho Assist for remote access without installation?

Zoho Assist offers reliable remote support via browser, eliminating the need of installing software. Here's why it's the best browser-based remote access solution for IT teams and businesses.

• Zero-download remote support
• Enterprise-grade security and encryption
• Cross-platform compatibility
• Multi-session Management
• Flexible deployment options
• Customizable branding
• Unattended remote access
• Compliance-ready
• Session recording and documentation
• Chat and voice call support
• Scheduled sessions
• Detailed Analytics and reporting
• File transfer capabilities
• Mobile app support

Host remote support sessions without any additional downloads with the best no install remote desktop software.

Try Assist for free now