Get started with the remote access software that simplifies unattended access. Download the installer or deploy agent through Windows group policy and you can manage all your unattended computers right away. Transfer files or reboot the unattended computer and access them anytime without the need for your customer being present at the other end.
No prior installation required for an on-demand session to remote access computers. Your customer can join the session in a jiffy and you can focus on troubleshooting. Troubleshoot effectively by sending Ctrl+Alt+Del command or transferring files or rebooting remote computer and improve your incident resolution time.
Send files to your remote customer's computer quickly from your Technician window without searching for any other external file sharing software. File type, size or extension doesn't matter. You can also receive files at the same time. Fetching the remote support session details of every support technician based on time range is just a click away.
Customer widget, a simple HTML snippet, that can be embedded on your website, enables your customers join remote support session from your website. Your customers will find it easy rather than navigating to different website. Customize login page with your company logo, name and get a customized portal URL for your customers to join your sessions.
With our free mobile apps for iOS and Android, managing unattended computers or running a remote support session is no sweat even if you are on a holiday or travel or working from home. Simply tap your mobile app to remote access computers. If you love browser apps for quicker access, you can grab our browser-based remote access apps and extensions.
Zoho Assist is compatible with all major anti-virus softwares namely Kaspersky, Symantec and Webroot. Zoho Assist also detects User Access Control(UAC) dialogs on Windows and notifies you to run the remote access app as a service. It elevates the active session with administrator privileges for better remote access control.
"It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!"