Overview

Explore Zoho Assist's intuitive interface and comprehensive features. Navigate through this overview to understand how it simplifies remote support.

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Remote Support

Instantly connect with users, troubleshoot issues, and provide real-time assistance through Zoho Assist's robust remote support features.

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Unattended access

Uncover the convenience of accessing remote devices anytime, even without user presence using Zoho Assist's unattended access features.

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General features

Discover a plethora of versatile features that enhance your remote support experience. From file transfer to session recording, Zoho Assist has it all.

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Organization

Efficiently organize and manage your remote support operations with Zoho Assist's tools designed to streamline tasks and enhance overall productivity.

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Integration

Elevate collaboration by seamlessly integrating Zoho Assist with your existing help desk and service desk software,optimizing support efficiency.

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Reports

Gain valuable insights into your support activities with Zoho Assist's comprehensive reporting features. Track sessions for better monitoring and planning.

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Security and Compliance

Emphasize security with robust measures, ensuring compliance with industry standards for the confidentiality and integrity of support sessions.

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Troubleshooting

Leverage Zoho Assist to empower support teams in efficiently diagnosing and resolving issues, thus elevating your troubleshooting capabilities for a seamless user experience.

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Tools

Empower your technicians with a wide range of built-in tools designed to simplify troubleshooting and boost efficiency during remote sessions.

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Cobrowse

Enable download-free remote support on your webpages to view and interact with the customer’s browser, offering step-by-step guidance and instant on-screen assistance.

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AR Assistance

Provide real-time guidance with AR remote assistance. View issues via the user’s camera, annotate live, and deliver clear, contextual support remotely.

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