Integrations

In-built Integration:

Zoho Assist is now integrated with various help desk, service desk, and CRM solutions like Service Now, Freshdesk, Zoho Desk, Zendesk etc. Once you have completed the configuration process, you can initiate remote support sessions right from your support tickets and instance records.

Webhook Integration:

Webhook is an advanced integration that allows notifications to be triggered to the configured URL when specified events are initiated (such as starting a remote session or screen share session). You can receive any number of events through a single callback URL. To learn more about Webhooks, Click here

API Integration:

Zoho Assist can be integrated with third-party applications and websites using Zoho Assist APIs. To know more about API integration, Click here

SDK (Software development kits):

A software development kit (SDK) is a pre-defined set of software protocols used for developing and customizing applications for a specific piece of software, device, or operating system. To learn more about SDK, Click here