E-commerce analytics tool for your online store

Analyze and visualize your ecommerce store data in minutes using our ecommerce analytics tool. Track key metrics and extract meaningful insights. Share your reports and collaborate with your colleagues.

eCommerce Analytics - Zoho Analytics

Ecommerce analytics software for better insights

Import, combine, and analyze your critical metrics and stay updated on the trends of your ecommerce business.

Optimize your inventory

Never run out of stocks by visualizing the most and least selling products. Inventory in-depth analysis optimizes your inventory stocks efficiently.

Analyze your orders and transactions

The orders dashboard provides you with the performance indicators of your ecommerce store. Proactively monitor and analyze your orders, transaction status, returns, and refunds, all on a unified dashboard.

Maximize your sales

Monitor your sales across products and regions with sales dashboards. Measure the impact of your offers and discounts on your sales, and track refunds to optimize your sales pipeline.

Know your profitability

Scale up your ecommerce store by knowing your profits from different departments, regions and demographics. Increase your profits by taking actions based on the insights provided by profits dashboard.

Analyze your sales and customers

Understand your customers and streamline your sales cycle. Cook what needs to be served to your customers by visually analyzing your store's data.

Track your KPIs & Metrics

Keep an eye on crucial KPIs & metrics and outperform your competitors . Take decisions in real-time by having all KPIs on a unified dashboard.

  • Optimize Your Inventory
  • Analyze Your Order Transactions
  • Maximize Your Sales
  • Know your profitability
  • Analyze your sales and customers
  • Track your KPIs & Metrics

Key features of Ecommerce analytics tool

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    Visual Analysis

    Get 100+ pre-built visualizations or build your own reports and dashboards using an easy-to-use, drag-and-drop interface. Drill down, view underlying data, and do much more.

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    Data blending

    Combine data from different sources for cross-functional analysis. For example, blend data from WooCommerce and Zoho Survey to find out delivery and product satisfaction.

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    Smart analytical assistant

    Converse and ask anything to Zia, our AI-powered assistant, and get instant insights in the form of reports and KPI widgets.

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    AI powered insights

    Go beyond numbers and get automated contextual insights, as digestible narrations. Predict your future with what-if analysis and forecasting.

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    Collaborative analytics

    Develop and analyze reports together with your team members. Share and embed your visualizations for wider consumption.

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    Craft stunning data stories

    Narrate analytical stories through data storytelling, by crafting immersive analytical presentations. Design and deliver purpose built analytical portals.

Our eCommerce analytics Connectors

  • Zoho Commerce

  • Shopify

  • WooCommerce


What you're missing

  • Not tracking order count properly
  • Not having an eye on the inventory stocks
  • Not using the demographic data collected from customers
  • Not following up on the payments
  • Not analyzing the top-performing categories and products

An e-commerce analytics tool help you with

  • Tracking order count by visualizing the data
  • Setting alerts when inventory is running low
  • Creating geographic charts and pie charts to understand customer demographics
  • Analyzing the performance of all products on a unified dashboard

"Our company uses Zoho Inventory, Books, and Shopify. We always had a problem with stock integration between Amazon, our website (Shopify) and ebay. Zoho Analytics allows us to make sure our stock is always accurate on our ecommerce platform. The access to different apps that all integrate well is very helpful. All in which we have full up-to-date integration between flawlessly. "

Verified Reviewer

G2 Crowd

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