Free Webinar

Building your team's communication charter: Email vs. chat vs. call

Stop guessing which channel to use—email, chat, or call. Cut down the noise, set clear rules, and avoid communication chaos. Join the webinar to create a communication charter that boosts clarity and productivity.

 

 

Presented by
Priyanka Gnanasekhar | Product Expert
Priyanka GnanasekharProduct Expert - Zoho Workplace
Priyanka Gnanasekhar | Product Expert
Priyanka GnanasekharProduct Expert - Zoho Workplace
Q & A Expert
Logavani M | Technical Support Engineer
Logavani MTechnical Support Engineer
Jensi R | Technical Support Engineer
Jensi RTechnical Support Engineer

Please select any one

About WebinarWho is this course for? 

What is this webinar about?

In today’s digital workplace, productivity isn’t lost in big, obvious ways—it slips away quietly. A missed email. A chat notification at the wrong time. A meeting that runs long without a clear outcome. Over time, these small moments add up, leading to frustration, exhaustion, and a constant feeling of playing catch-up at work.

This webinar helps you bring structure to everyday communication by introducing the concept of a communication charter. This is a simple, documented agreement that defines how, when, and where teams should communicate. Rather than adding rigid rules, a communication charter reduces ambiguity, sets clear expectations, and enables teams to collaborate with greater clarity and confidence.

Through practical examples and real-world scenarios, this session will show you how to use email, chat, and calls more intentionally so communication supports productivity instead of interrupting it.

In this webinar, you'll learn how to:

  • Choose the right channel:

    Know when to use email, chat, or calls based on context and urgency.

  • Use each platform effectively:

    Learn how to leverage email, chat, and calls to communicate with clarity and purpose.

  • Protect focus time:

    Discover practical ways to reduce interruptions and mental overload.

  • Collaborate more effectively:

    Improve response times and accountability—without adding more meetings.

  • Build your communication charter:

    Follow a simple, step-by-step approach your team can actually implement.

Who is this course for?

Who is this course for?

While this webinar is useful for anyone looking to improve workplace communication, it is especially valuable for:

  • Remote and hybrid teams: Teams that rely on digital tools to collaborate internally and stay connected with clients and partners.

  • Fast-growing startups: Organizations that manage increasing internal communication as well as client and stakeholder interactions.

  • Cross-functional teams: Teams that need consistent alignment across departments and external collaborators.

  • Client-facing professionals: Sales, support, account managers, and consultants who communicate with customers regularly.

  • Business leaders and stakeholders: Decision-makers who want clear, structured communication across internal and external touchpoints.

Learn effective communication with Zoho Workplace

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