A pricing model that's convenient for you

Meet your needs without breaking your budget.

Business PhoneEnterprise Telephony

 

Monthly Yearly
Get started with a 15-day free trial. No credit card required.
  
BASIC
$34per user/month billed annually

(Call charges applicable)

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  • Unlimited free calls between users
  • Unlimited incoming calls for Personal numbers
  • Free 1000 US, UK and Aus incoming mins/user/month**
  • Free 250 outgoing mins/user/month***
Zoho One Friendly
STANDARD
$49per admin & 10 Zoho agents*/month billed annually

(Call charges applicable)

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  • Unlimited free calls between admins
  • Unlimited incoming calls for Personal numbers
  • Free 1000 US, UK and Aus incoming mins/month**
  • Free 250 outgoing mins/month***
  • (Free mins shared by admin & 10 agents)
SOLO
 Free

(Call charges applicable)

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  • Unlimited free calls between users
  • Unlimited incoming calls*
  • Free 250 outgoing mins/month with every user add-ons**
TEAM
Up to 10 users$100/month billed annually

(Call charges applicable)

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  • Unlimited free calls between users
  • Unlimited incoming calls*
  • Free 1000 outgoing mins/month**
OFFICE
Up to 30 users$300/month billed annually

(Call charges applicable)

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  • Unlimited free calls between users
  • Unlimited incoming calls*
  • Free 2000 outgoing mins/month**
CORPORATE
Up to 100 users$1000/month billed annually

(Call charges applicable)

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  • Unlimited free calls between users
  • Unlimited incoming calls*
  • Free 5000 outgoing mins/month**

Additional user add-on

$19

/user/month billed annually
* Zoho agents imported from Zoho Telephony don't have access to Zoho Voice Web and Mobile UI
** For US, UK, and Aus Local numbers only. Free incoming not applicable for Toll-Free numbers
*** For calls made from Personal/Local/Toll-Free numbers to the US, UK and AUS
*Unlimited free incoming only for Personal numbers. Incoming charges applicable for Local and Toll-Free numbers
** For calls made from Personal/Local/Toll-Free numbers to the US, UK and AUS
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Features you get

FeaturesSoloTeamOfficeCorporate
Free incoming calls*unlimitedunlimitedunlimitedunlimited
Free outgoing calls to US, UK, Aus**X1000 mins/month2000 mins/month5000 mins/month
User add-ons    
Extensions and Integrations
ZDialer - Browser extension(Chrome & Firefox)    
ZDialer dial pad in Zoho apps    
Native integrations (Zoho CRM & Desk)    
Zoho Telephony (PhoneBridge) integrationXXXX
Product Interface
Zoho Voice - Web interface    
Zoho Voice - Mobile apps    
Calls
Personal number    
Local number    
Toll-free number    
Agent-agent calling    
Call enabler - Incoming/outgoing    
Call groups    
Ring-type selectorX   
Live-call monitoringXXXX
Agent status    
Desktop notifications    
Call recording    
Call transferX   
Call blocking    
Interactive Voice Response (Single-level)X   
Welcome greeting (Only text)    
Business hoursXXXX
Voicemail    
Call forwarding (Inside IVR)X   
Call action handler    
Reports and Alerts
Call metrics    
Call detail records (CDR)    
Email reports    
Credit usage history    
Dashboard    
Agent stats    
Country-based stats    
FeaturesBasicStandard
Free incoming for Personal numbersunlimitedunlimited
Free incoming for US, UK, Aus Local numbers**1000 mins/user/month1000 mins/user/month
Free outgoing***250 mins/user/month250 mins/user/month
Extensions and Integrations
ZDialer - Browser extension(Chrome & Firefox)  
ZDialer dial pad in Zoho apps  
Native integrations (Zoho CRM & Desk)  
Zoho Telephony (PhoneBridge) integration  
Free Zoho agentsX10 agents
Product InterfaceVoice AdminsZoho agents
Zoho Voice - Web interface  X
Zoho Voice - Mobile apps  X
Calls
Personal number   
Local number   
Toll-free number   
Agent-agent calling  __
Call enabler - Incoming/outgoing  __
Call queues   
Ring-type selector  __
Live-call monitoring  __
Agent status  __
Desktop notifications  X
Call recording   
Call transfer  X
Call blocking  __
Interactive Voice Response (Multi-level)   
Welcome greeting (Text and audio)  __
Business hours   
Voicemail   
Call forwarding (Inside IVR)  __
Call action handler  __
Click-to-call____ 
Call pop-up__  
Call notes____ 
Reports and Alerts
Call metrics  __
Call detail records (CDR)   
Email reports  __
Credit usage history  __
Dashboard  __
Agent stats  __
Country-based stats  __

Voice pricing

Pay only for what you use.

Inbound
Outbound
Select Country
Following are the charges to receive calls using a number that belongs to United States.
Type of number used to receive callsCall rates to receive calls from
 LandlineMobile
PersonalFreeFree
Local$0.0085$0.0085
Toll-Free$0.02$0.02
N/A - Service not available in this country.
Additional charges

Personal number rental - $3 per month

Local number rental - $1 per month

Toll-free number rental - $2 per month

Add-ons (Optional)

Recording - $0.0025 per min

Storage - $0.0005 per min per month

 

Phone number not available from the selected country. Contact support.

High-quality local and international calls at the best price

Get started with your cloud-based business phone system now.

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Frequently asked questions

  • Can I try Zoho Voice without purchasing my own number?

    Yes, you can try making outbound calls using our test number and the free credits we provide. Incoming calls cannot be tested using the test number.

  • Can I use Zoho Voice with my personal email address?

    Yes, you can use Zoho Voice with your personal email address. Signup through Gmail is blocked by default to avoid spam calls, so you'll need to send us an email to whitelist your Gmail account. Zoho Voice offers a free Solo plan—you just need to buy credits and get a phone number to make and receive calls. Call charges applicable.

  • Is Zoho Voice included in Zoho One?

    No, Zoho Voice is not included in Zoho One. Zoho Voice subscription is separate. A Zoho One license does not include Voice.

    Now, you might be wondering if you can use Zoho Voice's telephony features in your Zoho One portal. The answer is "Yes!"

    Zoho Voice has an integration with Zoho apps via Zoho Telephony (PhoneBridge). Zoho Telephony is a single point of integration between Zoho apps and cloud PBX services including Zoho Voice and many other third-party services.

    Zoho Telephony is available in the Zoho One Marketplace. You can add Zoho Voice as your cloud PBX service in Zoho Telephony, import your Zoho One agents into Zoho Voice, purchase phone numbers, assign them to agents, and configure calls.

    Zoho Telephony integration is available in our Enterprise Telephony edition's Standard plan only.

  • I'm an existing Zoho user. What plan do you suggest?

    If you're a Zoho One, CRM, Desk, Recruit, or Bigin user, you can try our Enterprise Telephony edition's Standard plan. This is a Zoho-friendly plan with 10 free Zoho agents for every Zoho Voice admin user at $49/month billed annually.

    Create an account with 1 admin user (comes with 10 free Zoho agents), and then select Zoho Voice as your cloud PBX service from the services listed under Zoho Telephony. Import up to 10 Zoho One/CRM/Desk/Recruit/Bigin agents and configure all the settings in Zoho Voice. These agents will then be able to make and receive calls directly from their Zoho One/CRM/Desk/Recruit/Bigin portal.

    This integration has limited features like click-to-call, call pop-ups, call notes, etc. Only the Admin will have a Zoho Voice admin portal where they can configure everything, handle payments, and download call logs and reports. All 10 free Zoho agents will be able to make calls only from the respective Zoho app. They do not have access to the Zoho Voice web app.

  • Is Voice available in the EU, IN, or AU?

    Sorry, Zoho Voice is currently only available in the US data center. We're setting up Zoho Voice in our EU and AU data centers. We'll make announcements regarding that in our blog. Users who've already registered for Zoho services in our EU, AU, or IN data centers cannot access Zoho Voice using the same email address.

    However, you can use Telephony's built-in phone system and later port your numbers to Zoho Voice when it is available in the EU and AU.

  • I'm a premium Zoho partner. Do I get a complementary license?

    We provide a complementary license of 3 Free Users in our Enterprise Telephony edition's Standard plan for our Partners (3 Admins & 30 Zoho agents). To activate this, please send an email to support@zohovoice.com. You can use it for demo purposes and your internal needs. Only the subscription charge is on us. Number rental and call charges are applicable.

  • I'm in India. Can I make Indian calls using Zoho Voice?

    No, you cannot use Zoho Voice from India to make calls inside India as it is restricted by the DoT. We don't provide Indian local numbers either. However, if you're located outside India, you can use any other country number to make calls to Indian numbers.

  • I'm in India. Can I make international calls using Zoho Voice?

    Yes, you can purchase a number from any other country like the US, UK, Aus, etc., and make calls to any country other than India.