Steps to configure single sign-on for KnowBe4:

  1. Log in to Zoho Vault as an administrator.
  2. Navigate to Apps > Manage Apps > Add Supported App.
  3. Search for and select KnowBe4.
  4. Enter Account ID in the Application Settings page and click Next.
  5. Copy the Zoho Vault details or download the details as a metadata file by clicking the Download MetaData File option.
  6. Click Next.
  7. Select which users will have single sign-on permissions for KnowBe4. You can revoke user access at any time.
  8. Click Save. 

KnowBe4 configuration steps:

  1. Log in to KnowBe4 as an administrator. 
  2. Click the email address in the top-right corner and then click the Account Settings.
  3. In the SAML section, paste the certificate, login URL, and logout URL copied from the Zoho Vault IdP details page.
  4. Contact KnowBe4 support to enable SAML for your account: https://support.knowbe4.com/hc/en-us/requests/new
  5. You can download the Zoho Vault Metadata file and attach it to your email.
  6. Follow their instructions and complete the SSO configuration.