retry-settings

How can I get notified when a payment fails?

To get notified during payment failures, you will have to add the email address in the CC field of each email notifications.

To add the email address,

  • Click the button Credit Card located next to each retry.
  • In the following pop-up, add the email address in the CC field at the top and click on Save.

Now when a payment fails, you and your customers will get notified via email about the failed payments.

Was this document helpful?
Yes
No
Thank you for your feedback!
zoho subscriptions

Uncomplicate Subscription Billing for your business.