retry-settings

How can I get notified when a payment fails?

To get notified during payment failures, you will have to add the email address in the CC field of each email notifications.

To add the email address,

  • Click the button Credit Card located next to each retry.
  • In the following pop-up, add the email address in the CC field at the top and click on Save.

Now when a payment fails, you and your customers will get notified via email about the failed payments.

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