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Exclusive webinar: From invoices to support, it’s all in the customer portalRegister Now

Empower customers with a self-service portal

Enable your customers with our intuitive portal, providing an easy way to access quotes, oversee transactions, and facilitate communication.

Give Your Customers More Control

Let customers access their transactions, invoices, subscriptions, payments, and more from one place.

  • Accelerate quote approvals

    Track the progress of your quotes, and convert them into invoices as soon as they are accepted.

    Image displaying a user approving a quote through the customer portal | Zoho Billing

    Manage payments

    Simplify payments by allowing customers to pay for invoices with a single click and enabling them to update or add new payment methods directly through the portal.

  • Stay on top of your invoices

    Monitor the status of your invoices, download them, and make payments, all within a user-friendly interface.

    Track your projects and timesheets

    Streamline timesheet approval and billing processes by letting customers approve project payments based on the logged hours.

Subscriptions simplified | Zoho Billing Manage add-ons and coupons | Zoho Billing Trial extensions made simple | Zoho Billing

Flexible Subscription Management

  • Give customers the flexibility to pause, resume, or cancel subscriptions, and reactivate expired subscriptions in the portal.

    Subscriptions simplified | Zoho Billing

Collaborate With Your Customers

  • Preview of real-time notifications | Zoho Billing

    Get real-time updates

    Stay informed with real-time notifications when a client views, accepts, declines, or comments on something, or makes payments.

  • Integrations with Zoho SalesIQ | Zoho Billing

    Reliable support anytime, anywhere

    Deliver immediate customer assistance by connecting with Zoho SalesIQ's live chat, ensuring you're there when your customers need help.

Understand Where You Are With Every Customer

  • Preview of customer review screen in Zoho Billing's customer portal | Zoho Billing

    Gauge customer satisfaction

    Enable customers to review your service, allowing them to rate and provide feedback. Boost your business's visibility by sharing reviews on social media platforms.

  • Image displaying a user editing their basic information within the customer portal | Zoho Billing

    Manage your information

    Facilitate customer interactions by allowing them to upload documents and edit basic information and account details, directly in the portal.