Healthcare surveys give you a window into what truly matters to your patients—their needs, concerns, and experiences. By listening to their voices, you'll be able to make more informed decisions that go beyond treatment. You can deliver care that feels personal.
How to use healthcare surveys
Drive results with comprehensive data
Feedback can provide stepping stones toward innovation. Surveys provide data that fuels new treatments, improved outcomes, and breakthroughs in healthcare. With these insights, you’re shaping the future of medicine.
Feedback can provide stepping stones toward innovation. Surveys provide data that fuels new treatments, improved outcomes, and breakthroughs in healthcare. With these insights, you’re shaping the future of medicine.
Your healthcare team is the backbone of your organization. Surveys help you understand staff needs, track performance, and ensure your team is well-equipped to provide the best possible treatment. It’s not just about improving skills—it’s about building a supportive environment where everyone thrives.
Surveys give you the chance to build a reputation for being responsive, trustworthy, and patient-focused. This helps set you apart as a leading healthcare provider in your area and encourages patients to refer their friends and family.
Catching concerns early is key to preventing bigger issues later. Healthcare surveys provide a proactive way to assess patient health, address concerns, and improve treatment quality. A safe, compliant practice reduces the risk of legal challenges.
Types of healthcare surveys
Health assessment surveys
Evaluate patient health and identify risk factors to personalise treatment.
Patient satisfaction surveys
Gauge patients' overall happiness with their treatment experience.
Physician feedback surveys
Get detailed feedback on every interaction during the patient’s journey.
Physician feedback surveys
Collect doctors’ insights on workflows and job satisfaction.
Post-discharge surveys
Check in with patients after discharge to assess their recovery progress and follow-up care.
Staff engagement surveys
Understand staff morale and needs to boost job satisfaction and performance.
Pre-appointment Surveys
Gather key patient info before visits to streamline appointments.
- Healthcare survey Templates
Key opportunities with healthcare surveys
Better care for all
- Reduced readmission rates
- Improved patient engagement
- Increased staff retention
- Optimized discharge planning
- Enhanced patient safety
- Higher patient satisfaction
Effective health survey distribution
From kiosks to mobile apps: Never miss an opportunity to capture feedback
Engage patients on-site with easy-to-use kiosk surveys.
Collect opinions directly within your healthcare app for patient and staff convenience.
Send surveys before and after visits to collect detailed patient details and opinions.
Reach patients via text for quick and convenient responses.
Allow patients and staff to scan and access surveys via mobile devices.
Engage patients and staff through social platforms to gather feedback.
Why Zoho Survey for healthcare surveys?
Survey logic
Optimize the patient experience with smart surveys that adapt based on their responses.
Custom templates
Choose from a wide selection of survey templates that are fully customizable.
Multi-channel distribution
Maximize the reach of your surveys with email, SMS, kiosks, and more.
HIPAA compliant
Keep health data secure with full HIPAA compliance.
White-labeling
Brand your surveys with your custom domain.
Anonymity options
Allow anonymous surveys for honest responses.
Data export
Export results in various formats for analysis.
Collaboration
Share survey access for team collaboration.
Collectors
Set up distinct response streams for effective tracking.
Frequently asked questions
It’s important to find a balance. Regular surveys, such as post-visit or post-discharge, can provide insights without overwhelming patients or staff. For more in-depth surveys, consider running them quarterly or annually to focus on tracking long-term trends and improvements.
You can create a variety of visualizations, including charts, graphs, tables, and maps.
Yes, Zoho Analytics offers a wide range of advanced analytics features, including predictive analytics, statistical analysis, and data mining.