Tips for Spotting, avoiding, and reporting scams

At Zoho Sign, we take cyberattacks and scams seriously. We have a dedicated team of security experts who continuously monitor our systems to prevent such attacks.

Whenever abuse is identified and reported, we work with industry experts to resolve the issue and ensure the security of our platform.

Report AbuseZoho’s abuse policy
Reporting scams

How a normal document signing workflow goes

Zoho Sign never asks its users to download a file or enter an alphanumeric code to sign a document. A typical document signing process in Zoho Sign involves the following steps:

  • The signer clicks the link that they received by email or SMS. The link always starts with sign.zoho.xxx/.

  • If a one-time password (OTP) is enforced, the signer enters it to access the document.

  • Once they have gone through the document content, the signer can add their signature.

How to report a scam to Zoho Sign

At Zoho Sign, we work continuously with both our in-house and third-party experts to safeguard our solution from spammers. We even restrict advanced features like Bulk Send and other automations for newly opened accounts as a precaution.

We believe that it is also essential to raise awareness among our users to avoid scams.

The best way to stop a scam is to be aware and report it as abuse.

Report Abuse

How can you protect yourself from falling to these scams?

  • Remember that Zoho Sign or any personnel from Zoho Sign would never ask you to enter an alphanumeric code to access the document.
  • Always check the spelling on the document or webpage's URL. The authentic web URLs of Zoho Sign always start with:
    zoho.com/....sign.zoho.com/...sign.zoho.eu/..sign.zoho.in/...sign.zoho.com.au/...sign.zoho.sa/...sign.zohocloud.ca/...sign.zoho.jp/..
  • Keep in mind that Zoho Sign never asks you to download or install a third-party application or tool to view or sign documents. Our native applications can be downloaded here.
    mac app storeapp storegoogle playmicrosoft windows
  • Finally, never share your personally identifiable information (PII) with your sender or in Zoho Sign, unless your sender has enforced knowledge-based authentication.

As an effort to counteract scammers, we encourage our users to educate themselves on this issue. If you come across an instance that looks like a scam, please report it as abuse.

Report Abuse