
Recently, aheadCRM published a report on Zoho One, which you can read here. Highlights include:
Zoho positions Zoho One as the operating system for businesses. While this is a bold statement, it was already largely true before this release. Still, since 2023, Zoho One has evolved a lot in terms of breadth and depth of its functional coverage without Zoho making much fanfare about it. The increasing number of customers (75,000, up from around 40,000 in 2023) and the fact that customers on average use 22 of its applications now are testament to the suite’s success. Zoho One certainly hits a sweet spot, also with its attractive pricing.
This success was largely the result of the ongoing work in the more than 50 applications that the suite consists of, while the Zoho One layer contributes to their ease of procurement, access, and administration. The breadth and width of Zoho One shows customers right from the beginning that Zoho is serious about two things: creation of value for customers and being a long-term technology partner for them.
Check out the full report for more.