As an intermediary between employees and top-level management, HR professionals play a key role in finding balance between the needs of the organization and the needs of individual workers. Some organizations prioritize their customers' needs over their employees' needs to achieve success, but this is not sustainable. Over time, employees will become disengaged and unhappy, and their contribution to your organization will diminish. Ultimately, this will cause your customer experience to suffer. That's why, as an HR professional, it's important that you find a middle ground where your employees' needs aren't being sacrificed due to organizational demands. Check out the infographic below for some useful tips to get started:
