• support
  • manage
  • monitor
  • alert
  • access

ServiceDesk Plus

Power up your IT help desk from the cloud.

Standard

IT help desk

Starts from $ 10 per technician/month

The perfect starter kit to get your ticketing right.

  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional

IT help desk + asset

Starts from $ 21 per technician/month

The right package for integrated IT asset management.

  • Help desk management
  • IT asset discovery
  • Software asset management
  • Asset inventory reports
  • Purchase & contracts management

Enterprise

IT help desk + asset + ITIL

Starts from $ 50 per technician/month

The complete ITIL-ready ITSM suite with all the features an IT service desk needs.

  • Incident management
  • Problem management
  • Change management
  • IT project management
  • Service catalog
  • Asset management
  • CMDB(Available only on-premises)

*Note: For detailed information on pricing, click here.

Mobile Device Manager Plus

Start managing devices, data, and applications now.

Free Plan

25 devices with 1 technician

Try a demo

Professional Edition

Billed Monthly   Billed Annually
25
  • 25
  • 50
  • 100
  • 250
  • 500
  • 1,000
  • 2,500
  • 5,000
  • 10,000
devices,
1
  • 1
  • 2
  • 5
  • 10
  • 25
  • 50
additional technicians

for 30 per month.

*Cloud service is available only on subscription.

Site 24x7

Simplify availability and end-user experience monitoring.

Starter

Best suited for bloggers.

$ 9 per month, paid annually

10 monitors

Buy add-ons for additional monitors.

  • Up to 10 websites
  • 1 min poll frequency
  • Up to 1 synthetic web transaction
  • 100k RUM page views & 1 site
  • Select from over 70 locations
  • 50 SMS/voice credits per month
  • Standard support
  • Multi-user
  • Third-party integration

Pro

Entry-level full stack monitoring.

$ 35 per month, paid annually

25 monitors

Buy add-ons for additional monitors.

  • Up to 25 websites, servers, or basic monitors
  • Up to 1 advanced monitor
  • 5 network interfaces
  • 200k RUM page views & 2 sites
  • 150 SMS/voice credits per month
  • Multi-user
  • Third-party integration
  • Premium support

Enterprise

All-in-one monitoring for enterprises.

$ 449 per month, paid annually

500 monitors

Buy add-ons for additional monitors.

  • Up to 500 websites, servers, or basic monitors
  • Up to 5 advanced monitors
  • 100 network interfaces
  • 200k RUM page views & 2 sites
  • 500 SMS/voice credits per month
  • Multi-user
  • Third-party integration
  • Premium support

We can scale to over 100,000 websites/servers.

Add-ons (buy multiple units of each add-on)

Basic monitor add-ons (Available for all plans)
  • 10 additional websites or servers: $15/month (Not available in Enterprise plan)
  • 20 additional websites or servers: $30/month (Not available in Enterprise plan)
  • 50 additional websites or servers: $50/month
  • 100 additional websites or servers: $100/month
  • 250 additional websites or servers: $250/month
  • 500 additional websites or servers: $500/month
 
Advanced monitor add-ons (Available for all plans)
  • 2 additional applications, advanced Windows apps, or synthetic web transactions: $20/month (Available in Starter and Pro plans only)
  • 5 additional applications, advanced Windows apps, or synthetic web transactions: $60/month
  • 25 additional applications, advanced Windows apps, or synthetic web transactions: $250/month
 
Real user monitoring add-ons (Available for all plans)
  • 500k additional page views & 5 sites for RUM: $24/month
  • 5M additional page views & 50 sites for RUM: $124/month
  • One mobile app add-on for Mobile APM, with up to 100,000 end users: $99/month
 
Network interfaces
  • 100 additional network interfaces: $50/month
  • 250 additional network interfaces: $75/month
  • 1,000 additional network interfaces: $200/month
 

AlarmsOne

Manage alerts from all your IT management tools in one place.

Free

$ 0 per month, paid annually

It’s free. Always.

  • 3 users max
  • 3 inbound integrations
  • Unlimited alerts
  • Unlimited email notifications
  • iOS app
  • Unlimited push notifications
  • Alarm tracking
  • 3 months data retention
  • Email support
See full details »

Basic

$ 15 per month/user, paid annually

$19 month-to-month.

  • Everything in our Free plan
  • Unlimited inbound integrations
  • 4 outbound integrations
  • Email integration
  • Notification profiles
  • Schedules
  • Alarm escalations
  • 100 SMS/voice alert credits
  • 6 months data retention
  • Email & phone support
See full details »

Premium

$ 25 per month/user, paid annually

$29 month-to-month.

  • Everything in our Basic plan
  • Unlimited outbound integrations
  • Unlimited SMS/voice alert credits
  • Custom API integration
  • Downtime configuration
  • Shift overrides
  • 1 year data retention
See full details »

Zoho Assist

Access remote computers and devices instantly.

Free

Remote Support

Unattended Access

Free

Free Forever

  $ 0

for both personal and commercial use

  • 1 remote support technician
  • 5 unattended computers
  • Instant chat
  • Desktop app
  • UAC compatible
  • Clipboard sharing
  • Mac support
  • User management
  • Zoho Desk integration
  • Organization roles
  • 1 concurrent session
Remote Support

Standard

Starts from $ 8 per month/technician, paid annually

$10 month-to-month

  • Everything in our Free plan
  • File transfer
  • Multi-monitor navigation
  • Send Ctrl+Alt+Del
  • Reboot and reconnect
  • Session transfer
  • Import Google contacts
  • Session reports
  • Zendesk integration
  • 2 concurrent sessions
Remote Support

Professional

Starts from $ 13 per month/technician, paid annually

$15 month-to-month

  • Everything in our Standard plan
  • Mobile apps (iOS, Android)
  • Scheduled sessions
  • Two-way screen sharing
  • Session notes
  • Custom email templates
  • Rebranding
  • Customer widget
  • 4 concurrent sessions
Unattended Access

Standard

Starts from $ 8 per month/25 computers, paid annually

$10 month-to-month

  • Computer grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session notes
  • File transfer
  • Rebranding
  • Session confirmation
  • Mobile apps (iOS, Android)
  • Unlimited technicians
  • Session reports